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Find a Location

Carafap, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Carafap, LLC

      10290 Old Columbia Rd STE 340 Columbia, MD 21046-2379

      BBB Accredited Business

    Business ProfileforCarafap, LLC

    Autism Therapy
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/21/2022

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Carafap, LLC.

    Products & Services

    This Company offers Developmental Disability Services

    Business Details

    Location of This Business
    10290 Old Columbia Rd STE 340, Columbia, MD 21046-2379
    BBB File Opened:
    9/8/2021
    Years in Business:
    9
    Business Started:
    10/30/2014
    Business Incorporated:
    10/30/2014
    Accredited Since:
    1/21/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 4:30 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 4:30 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    10:00 AM - 3:00 PM
    Business Management
    • Dr. Amanda Carter, Owner
    Contact Information

    Principal

    • Dr. Amanda Carter, Owner

    Customer Contact

    • Dr. Amanda Carter, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Zoey R

    1 star

    03/24/2022

    If your thinking of transferred or use this company if you want to call it a company, Dr. C***** is the worst person to deal with. It went on one year with no services provided. Well lets be honest, we did have one person who stopped showing, then hired another person who never called to cancel. Once i was fed up with it she tells me that we can't service my son because they felt i was hostile! What mother of a child with Autism who is seeking care and have not received it for over a year is not going to be hostile at the lack of services this place "offers".

    Customer Response

    03/28/2022

    I have been on the waiver for my son since he was 7! I have advocated for him and I am simply asking you to do your job or what your company claims to do.

    But, thank you for enlightening me that you are turning down people with criminal pasts, I had no idea that so many criminals are sitting in there cells dreaming of working with autistic people. Thank goodness you put a stop to that!

    B2B Here's in inside tip perhaps, on your website you should include JOBS!!! Not to mention that the ONE site that was posted 23 days ago for White Hall standers are
    high school (preferred),
    Autism 1 year ( preferred),
    US authorized employment (preferred). Your not even seeking people that work in behavioral mental health. That's not even ONE of your requirements.

    So here is me formally saying, do better! Or stop lying to families of children with Autism who have enough to deal with then CARAFAC not doing what they said they would do! So if you want to cancel *****s services you really should cancel all your families because your company who should be working with children who's future depend on it, your letting down!!!

    Carafap, LLC Response

    03/30/2022


    CARAFAP works diligently to hire staff for all our clients based on their individual needs. We understand personal frustrations whenever clients do not receive their desired outcomes. Please understand that we are working daily to hire staff for all of our clients who are on our wait list. Staffing of Direct Support Professionals has been a statewide concern for some time, and unfortunately has been exacerbated as a result of the pandemic. Staffing shortages affect all autism waiver agencies , not only CARAFAP. Despite these challenges, CARAFAP continues to work tirelessly to provide outstanding services to our clients. We regret whenever any client is dissatisfied. However, we remain committed to moving forward and will provide the best possible services to our clients despite things that are beyond our control.
    Be well

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