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Business Profile

Battery Supplies

Chaney Tire & Auto Service Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Battery Supplies.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/09/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 4, 2025 I took my car in for repairs due VEIP text results. (Diagnostic Trouble Codes - P0442 evaporative emission system leak detected(small leak) """""""""""""""""""""""""""""""" - P0456 evaporative """"""""""""""""""""""""""""""""""""""" very small leak I paid $360.26 - 1) text EV leak 2) text smoke test 3)text replace vent solenoid 4) text vent solenoid 5) text gas cap 6) text **** *****- The description of repairs shown on my invoice did not pass VEIP inspections.I took the car back to Chaney Tire and Auto within a month to see why they claimed to have repaired the problem. Then they told me a crazy story about not being able to have the parts, and that they would call me when they find the part. How does someone charge you for a repair that's not repaired. How does someone say to you that they don't have the part but fixes something that's not relevant to what I've asked them to do.

    Business Response

    Date: 07/09/2025

    Hello,

    I am Sorry you are having an issue. We will do all we can to resolve the emissions issue. Please return the vehicle to us an we will over see the emissions inspection and repair. You have up to 1 year for warranty of the repair. Please contact me at your convenience. T**** you, Larry Chaney ********************************************************

    Customer Answer

    Date: 07/11/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ****** *******

  • Initial Complaint

    Date:06/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my car to Chaney's Tire & Auto on February 22, 2023 for my regular oil change and they changed my oil with no problems. This is not the first time I have used Chaney's for my vehicle maintenance. When I took my car back for its next scheduled oil change which was on June 19, 2023, I was told that they couldn't drain the oil. I told them they changed my oil in Feb. I had to take my car to the dealership for the oil change and I was told that the bolt was stripped. I was confused. I was told that I needed a new oil pan. I informed the manager at Chaney's of this and he said that the oil pan was a "bad design" and refused to take responsibility. The cost of the new oil pan cost me $900 which I don't have!, but I had to get this done.

Chaney Tire & Auto Service Inc. is NOT a BBB Accredited Business.

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