Business ProfileforLedo's Pizza

On 10/22/2022 myself and a coworker ordered a pizza from the ************* ledos in Bowie md. Since we ordered the pizza online my coworker placed the order. When I arrived to get the pizza after waiting 40 minutes, I told the worker exactly what kind of pizza, the name of the person and the time the order was placed. I was told that since the order was placed online I needed to show the I.D. of the coworker that placed the order. I told the worker I didn’t have that person’s identification. I was then told that since they had a $90 chargeback once and that the owner didn’t like that. I was told that I needed to show another person’s identification to be given the pizza that we ordered. I then asked to speak with the manager and was told that the manager wasn’t coming from the back to resolve the issue. I then asked again to speak with the manager and was then told that the manager was busy managing the back of the store and wasn’t coming. I informed the worker that the policy didn’t make sense and that no other ledo’s in the area has such a policy. I then called the coworker that placed the order and still was refused unless I produced that persons identification. My coworker sent a random picture of someone that was not even an I.D. Of any sort. I flashed it so fast the was no way possible that it could have been seen. Only at that point was I given the food that we had ordered. By that time the food was cold and appetites were spoiled. Clearly this is not a policy of any sort. No other ledo’s pizza that I know of has such a policy, and I have ordered from different locations.