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Find a Location

Hoover Roofing, LLC has 1 locations, listed below.

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    Business ProfileforHoover Roofing, LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/19/2018

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Roofing Contractor, Masonry, Gutters & Downspouts, Custom Copper Roofing, Carpentry & Remodeling

    Business Details

    Location of This Business
    4800 Hampton Ln Ste 200, Bethesda, MD 20814
    BBB File Opened:
    7/13/2004
    Years in Business:
    46
    Business Started:
    6/1/1977
    Business Started Locally:
    6/1/1977
    Business Incorporated:
    8/25/2000
    Accredited Since:
    6/19/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 44875 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 6/23/2024.

    These agencies may include:

    Department of Labor, Licensing and Regulation (DLLR)-MD

    500 N. Calvert Street, Room 308

    Baltimore MD 21202

    (410) 230-6231

    http://www.dllr.maryland.gov/license

    BBB records show a license number of 2705187273 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 8/31/2025.

    These agencies may include:

    Department of Professional and Occupational Regulation (DPOR)-VA

    9960 Mayland Drive, Suite 400

    Henrico VA 23233

    (804) 367-8500

    http://www.dpor.virginia.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Don Hoover Roofing
    • Hoover Home Improvement
    Business Management
    • Mr. Terrence R. Hoover, Vice President
    • Mr. Donald F. Hoover, President
    Contact Information

    Principal

    • Mr. Terrence R. Hoover, Vice President
    • Mr. Donald F. Hoover, President

    Customer Contact

    • Mr. Donald F. Hoover, President
    Additional Contact Information

    Fax Numbers

    • (540) 313-4336
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bruce M.

    1 star

    02/28/2023

    There’s nothing relaxing about letting these clowns at Hoover Roofing LLC “handle it”. This father and son duo are human garbage and only “work” 4 days a week 4-5 hours a day. I’ve personally know this father and son for years and they totally screwed me over and caused a lot of damages to my roof. When I told Don and Terrance about the damages their “crew” caused to my roof I was accused of causing the damage myself! They didn’t come back once to look at the roof! They decided to get lawyers involved and file a lawsuit after I paid them 23k in cash before the job was even half way done! After my lawyer reviewed the contract, he found Hoover Roofing isn’t even licensed in Virginia and committed fraud by taking on the job in Va without a Va contractors license! Hoover roofing is licensed in Maryland and DC (although their DC license expired in June 2021) Donald Fay Hoover (the owner)yelled, cussed, and even threatened me when I called him to get a timeline of when the work would be completed. Don also waiting to order more materials after all the materials were used, which added a 3 week lead time to “complete” my roof. They did not complete the work stated in the contract and caused $12,500 worth of damages to my brand new roof. I have a quote from a licensed Virginia contractor to fix the damages of $12,500. Their crew also damaged my siding by dropping Z flashing off a ladder. After spending stupid $ on legal fees to hire a lawyer they decided to just drop their civil suite because they knew no judge in their right mind could ever side with these clowns and their frivolous lawsuit! Zero stars for these clowns and I recommend you learn from my mistakes and never “..Let a Hoover handle it”

    Hoover Roofing, LLC Response

    03/14/2023

    When we walked off the job we were prepared to warrantee the work for 5 years as stated in the contract. The roof passed final inspection and does not have an active leak. When the customer made it clear that he would not pay us, we sought council. The matter went to litigation, both parties agreed to walk away

    Customer Response

    03/15/2023

    Hoover Roofing never came back once to assess the damage they’re crew caused once. Don Hoover cursed and threaten me when I told him that there is damages and never once came back to the job site ONCE to assess the damages caused by their crew. Don Hoover nor Hoover Roofing has no idea if my roof passed inspection because he never came back and has no idea if it is currently leaking because once again, he never came back! Hoover Roofing IS NOT a licensed contractor in the state of Virginia, therefore the warranty mentioned is absolutely worthless. Hoover Roofing is a fraudulent company and I recommend they’re BBB rating be a “F-“

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