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Find a Location

Garner Roofing & Remodeling has 1 locations, listed below.

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    Business ProfileforGarner Roofing & Remodeling

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/17/2011

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers replacement & installation services for roofing, gutter ,siding, and windows.

    Business Details

    Location of This Business
    2206 Old Emmorton Road #100-264, Bel Air, MD 21015
    BBB File Opened:
    8/16/2011
    Years in Business:
    13
    Business Started:
    7/1/2010
    Business Incorporated:
    7/22/2010
    Accredited Since:
    8/17/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 97098 for this business, issued by Maryland Home Improvement Commission. The expiration date of this license is 2/19/2026.

    These agencies may include:

    Maryland Home Improvement Commission

    500 N Calvert St Ste 301

    Baltimore MD 21202

    (410) 230-6309

    http://www.labor.maryland.gov/license/mhic/

    • MHIC # 97098
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Garner Roofing Company, LLC
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. David Garner, President
    Contact Information

    Principal

    • Mr. David Garner, President

    Customer Contact

    • Mr. David Garner, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/15/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Entered into contract with Garner Roofing for $28,172.00 for replacement of a slate roof contract enclosed. Deposit of $9, 390.67 paid at start of work, completion date approx. Sept 12th 2021. Balance remains in escrow and has not been released due to the following reason. Mr. G***** has caused damage to the interior of the house as a result of his company not covering the roof properly knowing a storm was coming. As a result damage was caused to the 3rd level in which he has witnessed and agreed to. At this point he has an outstanding balance for the repairs and refuses to pay, agreeing to a lesser amount, however I would be responsible for the rest of this bill with my contractor. Mr. G***** has also attached additional charges to the outstanding invoice in which he did not clear with me even thought we were in contact during the job, HE SPECIFICALLY TOLD ME THAT NO ADDITIONAL WOOD WAS NEED FOR THE ROOF, AND THAT HIS COMPANY WAS GOING TO COVER THE DORMERS ANYWAY, before I agreed to pay for them, and they had already started doing so. When final invoice was issued he included an additional $900 for wood "used on the roof" that he did not clear with me before doing work or furnishing pictures , and then the next day sent me a "corrected invoice" to include the dormers which he told me would not be at my expense because his contract was vague and he did not do a walk through of scope of work to be done this added $780 to contract. I have a witness to the entire conversation and feel that this is a result of him trying to make up for his losses with the damage that HE CAUSED!. Per him I got off cheaply, that in some instances the price of a roof job could double depending on additional work done, I stated, I don't know anyone who would give him an open checkbook to be billed at his discretion without their prior consent. We have both attempted to solve dispute but he is unwilling to pay contract enclosed amount, work has been completed, he has viewed.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    George P

    5 stars

    01/04/2024

    Garner was just what I needed. An honest estimate for my home. In accordance with the value of my home. Nothing fancy just a solid well sealed roof. Great team. Neat clean masterful. Pictures of the repairs let me know they were really needed. Reasonable price for the high quality of the job done. That was my experience with Garner Roofing.

    Garner Roofing & Remodeling Response

    01/05/2024

    Thanks Mr. P****! Glad we were able to help. Your feedback is greatly appreciated. It was a pleasure to work with you.

    Local BBB

    BBB of Greater Maryland

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