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Business Profile

Publishers Periodicals

Money Map Press, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Money Map Press, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 38 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/23/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 2/11/2021 I upgraded my Micro Currency Trader with *** ******* to LIFETIME for $1950. The service has been discontinued and I received no email. I would like a refund since my LIFETIME membership did not even last a year.

    • Initial Complaint

      Date:04/22/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      dates 2015- 2023 all subscriptions that paid with lifetime and extras paid for preferred costumer ,. gold card ,founding member, black card etc. and all fees related to there services. I invested in there advice only to get there sell investments too late to not loose 50% or more invested. I no my investing was my chose but there all in adverting cost me ****** on top of there cost. just looking for money I paid them not my investing losses. thank you

    • Initial Complaint

      Date:03/28/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      **** ***** is the one who launched *** ****** * ************* ******* and Money Map Press is now the owner of it. On 02/26/2020 I purchased a 5 year subscription to Angels & Entrepreneurs for $150. On 11/20/2019 I upgraded to a lifetime subscription of **** *****'s Private Deal Flow for $1,500. On 03/22/2024 Angel's and Entrepreneurs sent out an email stating that they were discontinuing their service on March 28th, 2024. A prorated refund of $45 is owed on the 5 year subscription to Angels and Entrepreneurs as I still had time left on the subscription when I renewed for 5 years. Now that the lifetime subscription to **** *****'s Private Deal Flow will end on March 28th, 2024 I am owed $1,500 as a refund. Please respond to this complaint by refunding me $1,545.00. Thank you for your time.

    • Initial Complaint

      Date:12/04/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Helo there, First thing first I apologize for being frustrated, *********** *** ***** *** **** ** ** ******* ** ***** ***** - the instructors or investors who sends alert are all very good but they dont realze how nad their support is . History: I have bought a program Warlocks service for life with a bonus of one year Service of their Close the Trade with Vaz - in totall one life service and one year bonusof another service. I have paid them in total $2620 USD. I can send my reciept upon request (with the names and emails of them to me) In June they apparently discontnued and passed this to Monuments Traders Allance (MTA) and only paid them $1829.12 to replace my service with Daily Profit program at MTA! it was a totally diffferet, not a teachng service but just an alert system program with not a instructor like Warlock and since June until now, Everytime I called I was getting vague answer to tell me "just call MTA. its moved there"! not being honest with me that the program gone forever and they replaced with Daily Profit at MTA (because they know what theydid was wrongand wantedto ill time) - afterthree months of going back anf forth i finally got what happened so i requested refund from MTA first. MTA refunded every penny they got from MMP but MMP still would ask me to go back to them and get the rest!! how kind they are to MTA ! but i did not know at that time they paid to MTA partial amount so I was going to MTA and finaly got the whole picture. When called back MMP and confronted, first they emailed --- refund date has passed 60 days no refund! - I argued you replaced after the 60 days and i did not want refund if you had not changed so unmatchingly and unetically i lost even 3 months of the other service not knowing what happened. --- they realized I am right then said MTA paid you prorated refund get the rest from them! still going with same untrue statement - before going MTA (because I paid them in the first place and MTA refunded me already) I argued the prorared ok sure but it is not correctly calculated - do I get same amount as a one-year member i paid for life and had a year bonus of another service - even then I was charged more than 33% they actually lured me with the bonus to get the life option!!! --- Again they realized I am right they said this is policy we can replace whatever and our last phone call they admitted this was not ethical or fair * *** ******* but sorry that is policy. of course they did not say those words but agreed with my words which was those and they said we undersanfd what you say - we know - ok what now? do i get the money whicis nothing for MMP to play sucha long ourney to not pay me? --- so i read the whole policy and they were wrong , and got back to MTA and finally realized they were only paid $1829.12 on June 1st!! I was so upset how come they send me to them? claim as a multimilionare but baiting on me who is VIP member of their other services and then agree they ******* me but they scared me away as a ESL canadian with their policy which is not even what they say is, tthey did not even try to replace my services correctly based and upon my calling they have been withhlding info and truth to me i suspect to kill time, telling lies many time until I'm back with true argument for what 600 somthing to pay me back? - for me in canada n canadian dollar that almost $1000 CAD. Request: I wouldl like my money back please - I have never hadssue withthem in the pastt so it was relly upsetting their plot ! I would like te difference back to my original method of payment. The other service MTA completey undestood and refunded me all right away! then ths started wth Momey Map Press and yet to refund me. If they told me the truth i was using daily profit and maybe I liked it - but i waswasting time until yesterday!

    • Initial Complaint

      Date:10/31/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was Charged Twice of $99.00 All together $ 198.00 and I don`t think I subscrive to Money Map Report that is why that is the reason I want a refunds of $ 198.00 Dollars. Please help me Sincerely ******** *******

    • Initial Complaint

      Date:09/12/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello! I signed up for lifetime "warlocks's world", and "trade the close" for trading service from ***** ***** *** ****** *** respectively. I paid $4000. Later they had a bundle where you could get lifetime with all their gurus for $6000. I purchased that only to learn that even thought the initial service was redundant I would not receive any credit from the original purchase and would in a sense double pay for that part. But ok, so I will get the other services, especially **** ***** digital heavyweights, so I paid up. ok. So i'm in $10,000 deep. I managed to get this squared away through a payment plan. Then their whole service fell apart! ***** ******gone! ****** ***- gone! **** *****, gone! no warlock's world or trade the close, and the platform where we all participated and traded together with the gurus throughout the day (moneymorininglive), which was a major motivator- also gone! In the meantime most of recommended trades from the gurus are losers (in violation of all their promises). I've never made anything from the services and I'm out 10k for services that no longer exist, and my family is struggling. I want a full refund if possible please. I requested this by phone and was rather impolitely informed that no refunds would be issued under "any circumstances". If there is no solution forthcoming please recommend legal services concerning consumer violations online. Thank you for your kind attention. *** ***** ******* ******

    • Initial Complaint

      Date:08/15/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company fraudulently obtained my credit card number and charged my account $39.00 for a monthly "newsletter" that I never requested or signed up for **** **** ** ** **** *** ****** **** I am forwarding this complaint to the State Attorney General

    • Initial Complaint

      Date:07/24/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I signed up for a subscription called Microcurrency Trader. It stated that if you didn't get 5 coins with a 10x profit offered to you in the year length subscription then you'd get a free year or your money back. Well I never got any help with a single coin that did 10x gains. And plus after the year they won't respond and then they charge me $1,900 at the start of this year. When I paid $1,500 in 2022. So I should of gotten that back or at least a free year. But no I was charged an additional 1900 n they wont and haven't responded

      Business Response

      Date: 08/02/2023

      Hello,

      We apologize for the confusion with the free second year of your subscription to Microcurrency Trader. We have refunded you in full in the amount of $1,950.00 for the mistaken charge, and your subscription will continue as normal. This complaint is the first record we have of you attempting to contact us regarding this issue - if that is true, in the future please feel free to reach out to us directly to resolve any issues or questions with your subscription.

      Sincerely,

      Money Map Press

    • Initial Complaint

      Date:07/05/2023

      Type:Product Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In September 2022, for $2,000.00, I purchased a Money Map Press LIFETIME membership to a web based stock picking service called ********* ***** which consisted of a three person team of Mr. Kenny ****** an alias named Solid Jello, and an alias named Eight-Baller. This Lifetime service was terminated by Money Map Press in May 2023 after 9 months without any pause, warning or explanation, and with no recourse to obtain a refund. I think you will agree that a LIFETIME membership that expires in 9 months is not a normal business practice. (Kenny ***** and the others are still alive and trading.) Anything that BBB can do to help me recover funds and prevent others from falling into these bogus "LIFETIME" memberships would be greatly appreciated. (If you are successful in obtaining a refund, it will be to a different credit card than the original purchase.) Thank you.

      Customer Answer

      Date: 10/17/2023

      Money Map Press issues the following response to the original claim

      "After speaking with you directly about your issue, we have issued you a refund in full in the amount of $2,118.94. This will be returned to the form of payment you used to make the original purchase in the next 5-7 business days.
      Sincerely,
      Money Map Press"

      HOWEVER, THE HAVE NOT ISSUED ANY TYPE OF REFUND AS OF 10-17-2023. 

      HOW SHALL WE PROCEED ON THIS ? ? ? ? ?

       

       

    • Initial Complaint

      Date:06/20/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In April 2022 Money Map Press organized a webinar which I attended as they were selling access to a financial market live room which was called The Warlock's Room. In this webinar they explained how the service works and they had an offer for a Lifetime subscription to access this financial market live room for $4.999. After attending this webinar I decided to purchase the Lifetime subscription and I paid $4.999 on 04/18/2022. To my surprise they informed me after the payment that I also had to pay $199 annually for a maintenance fee each calendar year, and I paid this fee in April 2022 and also in April 2023. I was surprised as this fee was never mentioned before. I was an attendee of this live room which worked fine, and then suddenly the access to this live room disappeared and they started to send me emails to have access to other of their services which I didn't want to have. Today I called Money Map Press to get an explanation about the situation and to ask for a refund since I paid for a Lifetime access to a service which suddenly disappeared a few months after I paid for the Lifetime subscription. They told me that indeed the service is not available anymore and they will not refund me the subscription except for $200. I told them this was unacceptable and they told me that's all they can do for me, which indeed I find unacceptable.

      Business Response

      Date: 06/27/2023

      Mr. ******,

      We have issued you a refund in full. This will be returned to you in the next 5-7 business days via the form of payment you used to make the original purchase.

      If there's anything further we can do for you, please don't hesitate to let us know within this form.

      Sincerely,

      Money Map Press

      Customer Answer

      Date: 07/01/2023


      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ****** ***** ******

    Money Map Press, LLC is NOT a BBB Accredited Business.

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