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Find a Location

Legacy Research Group has 1 locations, listed below.

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    Business ProfileforLegacy Research Group

    Publishers Periodical

    Additional business information

    Additional Info:
    Legacy Research Group LLC is part of Beacon Street Group, a consortium of publishing companies that provide financial newsletters. To view the BBB profile for Beacon Street Group, go to:
    https://www.bbb.org/us/md/baltimore/profile/publishers-periodical/beacon-street-group-llc-0011-90360935
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1125 N. Charles St, Baltimore, MD 21201
    BBB File Opened:
    10/20/2020

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The membership into Legacy Research (known as the company in this writing) began on August 11, 2021, the research and recommendations from the company and the company itself seemed fine as far as could be known, until an email was received from the company on February 13, 2024, a copy of this email has been uploaded. Representatives The email pointed out unethical behavior within the company, this behavior has created mistrust with its clients. A lifetime subscription was purchased and has recurring annual payments, this subscription has little or no value going forward, as the company can no longer be trusted with the recommending or researching of other companies and/or financial products. Over $10,000 is a lot of money to pay for tainted research and recommendations. A full refund has been requested from the company and refused by the company. The reason for a full refund request is because it would be impossible to do a pro-rated refund of a lifetime subscription. Based on the unethical behavior of company representatives, I would advise anyone searching for a company to do research and make recommendations of financial products to stay far away from Legacy Research Group, LLC as the company is highly untrustworthy.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Torre N

    1 star

    07/08/2021

    I called and canceled the next day. Then I find out you charged me anyways for 4 months. Your company is a disgrace and a rip off. I will tell everybody about my bad experience and dispute the charges with my bank and file a complain with online services. Dishonest, false, misleading Legacy rip off service is more like it.

    Legacy Research Group Response

    07/14/2021

    Hello ****** Thank you for sharing the information. I am sorry to hear that your initial cancellation was not processed causing you to have a bad experience. After reviewing your account, I do not see any notation of your call after you placed your order online. In fact, we only received the first cancellation request by a phone call on July 8th. We encourage readers to always contact us to inform us of charges as they occur since some readers may have missed the terms and conditions of the purchase they made online. It seems that our agent was able to assist you in resolving the concerns you had regarding your account.

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