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          Find a Location

          The Baltimore Sun Media Group has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileThe Baltimore Sun Media Group

            Newspaper
            Multi Location Business

            Contact Information

            501 N Calvert St

            Baltimore, MD 21202-3604

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            Visit Website

            Customer Reviews

            1.12/5

            Average of 25 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            156 complaints closed in last 3 years

            51 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 85

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers newspaper publishing and printing services.

            Business Details

            This is a multi-location business.

            Find a Location

            The Baltimore Sun Media Group has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              501 N Calvert St, Baltimore, MD 21202-3604
              BBB File Opened:
              9/1/1985
              Years in Business:
              85
              Business Started:
              1/1/1939
              Alternate Business Name
              • Baltimore Sun Co.
              • Sun Plus
              • Aegis
              • Harford Business Ledger
              • Homestead Publishing Co.
              • Record
              • The Aegis
              Business Management
              • Ms. Jeanne Singleton, Manager of Circulation
              • Ms. Jeanne Singleton, Supervisor of Circulations
              • Heather Dell, Customer Service Supervisor
              Contact Information

              Customer Contact

              • Ms. Lynette Johnson, Publishing
              • Ms. Jeanne Singleton, Supervisor of Circulations
              • Heather Dell, Customer Service Supervisor
              • Mr. John Worthington, Publisher
              Additional Contact Information

              Fax Numbers

              • (213) 237-3535
                Primary Fax
              • (410) 783-2560
                Other Fax
              Read More Business Details and See Alerts

              Customer Complaints

              156 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/12/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              Home Delivery of daily and weekend sunpaper was reinstated by email from Sun on Feb.23, after issues with lost payments was resolved. Paper was delivered on Feb.24, but no further papers have been received from Feb.25 through today, March 11th. Numerous apologies have been rec'd from Sun, over last 16 days, but to no avail. We have been receiving uninterrupted home delivery to this address for over 50 years, and are deeply disappointed by the inability to have this resolved.
              Read More
              Read 155 More Complaints

              Customer Reviews

              25 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Justine B

              04/12/2024

              Called and cancelled my membership on 1/16/24 and they have continued to charge me.

              The Baltimore Sun Media Group Response

              04/19/2024

              Our sincere apologies for any misunderstanding or inconvenience associated with your former Baltimore Sun subscription. After reviewing your former account, it seems Customer Service cancelled your subscription effective January 20, 2024 after your contact with them on January 19, 2024. The payment was processed on January 14, 2024 therefore there is a refund available in the amount of the remaining balance of $24.22. Please respond to the email sent to your email address with your mailing address so we may process this refund and once this information is received you will receive it within the next 21 business days due to standard processing times. Thank you, Katina Executive Resolution Center
              Read 24 More Customer Reviews

              Local BBB

              BBB of Greater Maryland

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