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Find a Location

AB & Sons Services has 1 locations, listed below.

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    Business ProfileforAB & Sons Services

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1829 W Fairmount Ave, Baltimore, MD 21223-1619
    BBB File Opened:
    7/13/2020
    Years in Business:
    3
    Business Started:
    6/18/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • AB & Sons Services LLC
    Business Management
    • Mr. Abraham Guillen, Company Contact
    Contact Information

    Principal

    • Mr. Abraham Guillen, Company Contact

    Customer Contact

    • Mr. Abraham Guillen, Company Contact
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I contacted several companies through Yelp in early October to obtain estimates for a full condo renovation at the address cited. ****************** offered the best price for the work to be done, which included removal of a wall, a few cabinets, painting all rooms, switching out faucets and lighting fixtures, and trash removal. An agreement was reached based on the itemized list of work we sent over and I paid $950 as a deposit to begin work on the $4950 quote. ******* told me that the work would be done by the Wednesday after we reached the agreement. It was not. At the end of that week, he asked for an additional $1400 to pay his guys. Please note that at that point, he only showed up for two days to the work site. I gave him the additional $1400 and signed an invoice in good faith without checking on whether the work he said was completed was actually completed and my husband who was overseeing the work was away. Since I couldn't reach him and I wanted the work to continue, I sent the money in good faith. At the end of the next week, the work still had not been completed and he asked for $1800 and promised that it would be done within a few days. I paid and again, he did not show up. Meanwhile, I was trying to schedule other contractors for the floor and the countertops based on ********* word that the work would be complete. My other contractors trusted me each time, did not schedule other customers, and were unable to work since ******* was not yet done - therefore ruining my reputation. This happened 3 times. On the fourth time, I was irate. Rather than calling me, ******* called my husband after many attempts to reach him and my husband gave me the phone. I requested a refund of the last $1800 - not the full amount paid, since I realize that I signed off on work that had not been done because I didn't check. There is more, but I'm running out of characters in the complaint box. I kept all of the texts in case they're needed as well.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael K.

    1 star

    11/01/2021

    This guy is a shyster and a criminal. He represents himself as a contractor, and took a job for electrical work. His website which is now not working, shows him as a heating and cooling contractor yet he took an electrical job. He provided good references. Is is our fault for not doing further due diligence. He did a little work to get some money, then pretty much disappeared. He promised to make things right, then disappeared again. The blame is on me. Please due better due diligence when hiring contractors and references are obviously not the answer. Do not pay people up front.

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