Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Alcohol Detection Systems, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAlcohol Detection Systems, LLC

    Drug Testing

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers an ignition interlock device (ADS)that analyzes blood alcohol content and determines if a driver is within a legal limit to get behind the wheel. In order to start a vehicle with an installed ADS (Alcohol Detection System), a breath sample must be given. If a certain level of alcohol is read, the vehicle will not start.

    Business Details

    Location of This Business
    1718 Belmont Ave STE E, Baltimore, MD 21244-2552
    BBB File Opened:
    3/26/2012
    Years in Business:
    12
    Business Started:
    1/1/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • ADS
    Contact Information

    Principal

    • Mr. Jason Bertellotti, Vice President/General Ma

    Customer Contact

    • Karen Shephard
    • Mr. Jason Bertellotti, Vice President/General Ma

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/24/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    ADS installs used/reused faulty equipment into vehicles. It states in their manuals that the module can withstand hot and cold temperatures which is false. I have had multiple failures with my equipment. Mostly in high temperatures. The device reads false positives. The device drains car batteries. In the two years of having the device installed in my car i have hd the battery replaced twice. My license has been suspended twice now due to the faulty equipment. ADS does not return phone calls to myself or the installer who had verified i have a problem with my device. After this second failure by the equipment I had a breathalyzer at the police department and blew zeros. I also had a urine test done within 24 hours and it was negative for any alcohol/drugs present. ADS has zero explanation. They have had zero communication and have refused to cooperate with the courts on my behalf providing information. They have caused so much turmoil and stress in mine and my husbands life.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.