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          Mess in a Bottle has 1 locations, listed below.

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            Business ProfileMess in a Bottle

            Custom Logo Apparel

            Contact Information

            602 N. Howard St., Suite C

            Baltimore, MD 21201

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            Customer Reviews

            3.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            602 N. Howard St., Suite C, Baltimore, MD 21201
            BBB File Opened:
            1/7/2021
            Years in Business:
            5
            Business Started:
            10/11/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Mess in a Bottle, LLC
            Business Management
            • Ms. Kalilah Wright, Owner
            Contact Information

            Principal

            • Ms. Kalilah Wright, Owner

            Customer Contact

            • Ms. Kalilah Wright, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/23/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I ordered some items back in September and due the company not requesting a signature for the items received my package was stolen from my apt complex. Customer service told me once they were paid by the postal office I would receive another package with signature required as I requested. My order was shipped in multiple packages weeks later and some how my jacket order came in the wrong size. I contacted customer service again which I was told the jacket runs big and it should fit regardless of the size I ordered. When I differed with customer service they have yet to write me as of yet. Now I am stuck with a jacket that is way to small.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Njeri S

            05/25/2022

            I have been buying from this company for a few years now. I love their items! To date, I've bought 5+ sweatshirts, 5+ T shirts, a bag, and a jacket. The service has always been impeccable. Most notably, when my package was lost by the parcel service, the matter was rectified within 24 hours - a new order was sent to me. The employees are kind, the messages are dope, and I feel like I'm being held in community. I'm concerned that sometimes we judge Black businesses more harshly, without recognizing the additional hurdles these businesses face. When my parcel was delayed, I was especially moved by how seriously the company took the issue and took it upon themselves to advocate on my behalf. I say this because I was prepared to give them grace because they are part of my community. Little did I know that I would receive EXTRA care - above and beyond what a mainstream store would provide.
            Read 1 More Customer Review

            Local BBB

            BBB of Greater Maryland

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            BBB Reports On

            BBB reports on known marketplace practices.

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