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Business Profile

Employee Benefits Insurance

International Benefits Administration

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employee Benefits Insurance.

About

Important information

  • Investigations:
    On 03/05/2026, BBB initiated an investigation into International Benefits Administrationto research the numerous unanswered complaints on their business file. Most of the unanswered complaints allege customer service issues, refund/exchange issues, and billing issues.
    Over the course of the investigation, BBB discovered the following:
    BBB successfully made contact with the business to discuss investigation concerns but have since been unable to reach the business for discussion.
    As of 03/05/20206, the business could not be reached again to identify an active complaint handler.
    As of 03/05/20206, the business has not provided a formal response or action plan to address the unanswered complaints on file.
    BBB shall continue to monitor this company for further developments.
    BBB encourages anyone who has experienced these or other suspicious activities by International Benefits Administration to report the incident to:
    - www.bbb.org/file-a-complaint
    - Maryland Attorney General’s Office- Consumer Protection Division

Business Details

BBB File Opened:
12/11/2023
Alternate Names:
International Benefits Administrator

Additional Information

Business Categories
Employee Benefits Insurance

Latest Reviews

  • Alexis A

    "After researching "health based health coverage plans" and things along those lines I eventually got phone calls from companies claiming to be health insurance providers, including International Benefits Administrators REMOVEDSecurity REMOVED). I thought I did my due diligence before paying money or sharing any personal information, but it was not enough." ... Read full review

  • Susan M

    "This company has to have the worse coverage of any insurance. I can't believe it is allowed to be offered on the REMOVEDlist." ... Read full review

  • Charlette S

    "I do not recommend this company for any medical plan. I discovered I am allergic to wasps and ended up in the hospital for 2 days for anaphylactic shock." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.