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Business Profile

New Car Dealers

BMW of Annapolis

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Visit Website(888) 601-5254Write a Review

About

Overview

BMW of Annapolis

31 Old Mill Bottom Rd N

Annapolis, MD 21409-5431

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BBB Accreditation & Rating

BMW of Annapolis is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

F

Reasons for rating

  • Failure to respond to 3 complaint(s) filed against business
  • 5 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

Years in Business: 19

Business Details

Local BBB:
BBB of Greater Maryland
BBB File Opened:
8/14/2006
Business Started:
8/14/2006
Alternate Names:
BMW/Mini of Annapolis
BMW of Annapolis Collision
Business Management:
Steve Daly, General Manager

Additional Contact Information

Customer Contacts
Steve Daly, General Manager
Additional Phone Numbers
Other Phone: (888) 809-0944
Other Phone: (888) 741-8954
Other Phone: (888) 711-8313

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 10002727 for this business, issued by Maryland Dept. of Transportation

Maryland Dept. of Transportation

7201 Corporate Ctr, PO Box 548

Hanover MD 21076

Website

Additional Information

Business Categories
New Car Dealers

Latest Reviews

  • Darleane K

    "I had a situation which I reported but deal with the service manager, Mr. Eric REMOVEDhas worked on my issue expeditiously where things are moving forward it took a few calls, but I will say that he definitely got things rolling and on the ball." ... Read full review

  • Cheryl L

    "Customer experience/business practice; we discovered a tire pressure notification on the BMW app; after further investigation we discovered we had a screw in our 2024 BMW i4 Driver's side rear tire. We scheduled an appointment with BMW of Annapolis (BoA) to replace the tire." ... Read full review

  • Neil R

    "I purchased a Certified Pre-Owned vehicle on 1/3/2024 and when I returned it for their "We Owe You" service order, I had a very poor customer service experience with senior management (my experience with the Client/Sales Advisor was good). In short, apparently the work (restoring scuffed rims and body paint chips) was being performed outdoors by a third-party contractor and the low temperatures impacted their equipment, so the return of my vehicle was delayed by 1 week (not all the fixes were done and the vehicle was dirty)." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.