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• Review fromAlexandra L

  Date: 07/09/2025

  1 star
  I am 5"4' tall. They do not have bitewings to fit my mouth for x-rays, after 2years.Told me the total cost of my root canal and crown was $1,600. I paid in full and was told there would be NO additional fees. 2 weeks into the process, I was told I needed to pay an additional $1,600. I asked to use the restroom, no toilet paper. The hygienist tossed her hair with gloves on and di not change her gloves. The receipts for $1,600. are handwritten on a generic receipt book from ************. An employee ***** ******* gave a review of her workplace of 5 stars. I have made more than 1 appointment, and when I get a text to confirm the appt., the time has been changed with no notice or consent. They were trying to match my tooth color for a crown. First I was told they would send the tooth in to be matched, then they took a photo of my tooth with their cell phone to match the color. I was asked to come back in again to have the color matched with their machine. The dentist cut my lip with his drill. When I spoke up, he said he , just touched it' My lip was bleeding and took days to heal. I bought a bridge, insert there for $1,500, out of pocket. When I asked for a case for the apparatus, I was told to use Tupperware. REALLY?? After my root canal, I had pain. I called the dentist, and was given an appt in 2 days. I went in for the appt, sat in the exam chair, had a 'bib' clipped on. The dentist came in, put gloves on. NEVER ASKED ME TO OPEN MY MOUTH! prescribed pain rx and antibiotics. NO ONE EVER LOOKED IN MY MOUTH! Finally, I am an English speaking American, but I understand Spanish. When the hygienists were trying to match my tooth shade, they said in Spanish, clown. I guess they were saying I may look like a clown if the shade did not match. The dentist never greets me or introduces himself. I had to ask him his name. He also never says good bye, just walks away after treatment. 0 stars, but that isn't an option.