Reviews
This profile includes reviews for NEWPRO Home Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 352 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromGregory O
Date: 09/30/2025
5 stars** ****** was very polite and quick to fix my problem.Review fromDavid W
Date: 09/29/2025
5 stars**** was terrific installing the shelf and problem solving why the teak seat wouldn't stay up in the Jacuzzi shower. The entire crew at Newpro that installed the shower in one day and the additional work done afterwards have been super professional, pleasant to work with and all did a fantastic job!Review fromAnthony D
Date: 09/25/2025
5 starsAl was quick to resolve my issue. A good eye and his knowledge of the product brought about a great conclusion.Thank Al and Newpro!!Review fromDonald (preferred name: Don) P
Date: 09/23/2025
5 stars** ****** (Service Technician) did a fantastic job with my shower/tub and was kind enough to share maintenance tips that will help me take great care of this in the future. I'm a big fan of NEWPRO's work (previous review filed on ****** which I did not wish to overwrite).Review fromBrad S
Date: 09/19/2025
5 starsGreat tech ******* Knowledgeable and professional and clean. Would recommend Newpro.Review fromIvan S
Date: 09/19/2025
1 starThey are badly keeping what the people promised bad information about the job they are doing isnt no what youre spattingReview fromCarolyn O
Date: 09/05/2025
5 stars****** did a great job. He was professional and updated me on everything. He is an asset to NEWPROReview fromBrian B
Date: 09/04/2025
5 stars** ****** was great. Was here for 20 minutes and fixed the problem accurately and quickly.Review fromSam S
Date: 08/28/2025
5 starsNewpro did an outstanding renovation in replacing our tub and the surrounding wall. On my first use i noticed the fixed shower head was a bit too high for me to *****. I called their service number abd ***** came over the next morning n installed a shower extention bar n fixed my issue. That is also outstanding custmer service.
NEWPRO Home Solutions
Date: 09/23/2025
Thank you so much for the 5-star review and kind words, ***. We're happy to see that *****' hard work left you satisfied with your shower remodel!Review fromMary D
Date: 08/22/2025
5 stars******* and **** did a fantastic job! Would recommend them to anyone!NEWPRO Home Solutions
Date: 09/23/2025
Thank you for the 5-star review, ****! We're please to see that the hard work done by ******* and **** left you satisfied with your NEWPRO project!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.