Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Rental Service Stores & Yards

Sudbury True Value Rental

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rental Service Stores & Yards.

Reviews

Customer Review Ratings

5/5 stars

Average of 31 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMichael Y

    Date: 02/13/2024

    5 stars
    Great service and a great price. Thanks to Sudbury True Value Rental my event was a great success.

    Sudbury True Value Rental

    Date: 02/16/2024

    Thank you **** for the kind words.
  • Review fromChuck S

    Date: 11/24/2023

    5 stars
    Excellent customer over the phone, at the counter and from the warehouse staff !

    Sudbury True Value Rental

    Date: 11/24/2023

    Thank you for the great review! 
  • Review fromM. S

    Date: 10/30/2023

    5 stars
    We needed an asphalt roller in an emergency situation and the fortunately for us the folks at Sudbury True Value had one in their yard ready to go on very short notice. The staff was friendly and efficient, and they got us set up with a piece of equipment in very good working order. This shop has made our shortlist for emergency situations that *** arise in the future. 10 out of 10!

    Sudbury True Value Rental

    Date: 10/31/2023

    Thank you for the kind words, I'm glad we had the machine available for you.
  • Review fromamelia d

    Date: 10/02/2023

    5 stars
    Where to start? The wonderful staff at Sudbury True Value Rental worked with me for nearly a year in helping to plan my son's wedding, which was held at my home in Sudbury. **** patiently and expertly walked my son, his fiancee and me through the items we would need for every aspect of the ceremony and reception for 80 people. She fielded numerous calls and emails from me and was exceedingly kind each time (and there were MANY) I requested an addition or change to our order. The staff paid very close attention to the details regarding the hundreds and hundreds of items (plates, glasses, linens, tables, etc. etc.) we ordered and asked important questions that helped insure that our order wasn't missing any essential items. **** spent nearly two days (in the rain!) setting up and breaking down the event and patiently answered dozens of questions we had during the process. I have rented from True Value many times during the nearly thirty years my husband and I have lived in Sudbury, and each time was a pleasure. The professionalism, dedication, and knowledge embodied by the owners and members of the Sudbury True Value rental team is simply outstanding!!! ************

    Sudbury True Value Rental

    Date: 10/03/2023

    Thank you **** for the kind review it's very much appreciated.  I'm so glad the weather didn't turn out to be quite as bad as the forecast predicted.  Fortunately, you had the large tent and many pop *** that you rented or borrowed from friends and a large family that were all determined to make it a wonderful weekend.
  • Review fromDee T

    Date: 07/19/2023

    5 stars
    Ive rented many times from Sudbury True Value (former Taylor Rental) and have always had an amazing experience with them. They explain everything and will facilitate whatever you need. The pickup crew is always the best! Highly recommend!

    Sudbury True Value Rental

    Date: 07/21/2023

    Thank you *** for the kind words, we've been focused on customer service since our father founded the business in ****.
  • Review fromCorinne F

    Date: 06/21/2023

    5 stars
    Prompt reply, clear communication, super helpful and friendly staff during one of the busiest week of the year for them in June!We rented plates, silver ware, glasses, tables and linens for a small garden wedding party (40 people) and it all worked out great! Reasonable pricing. The delivery and pick up fee is worth every *****, it relieved a lot of the stress.I very much plan on using them again! Thank you Sudbury Value Rental team!

    Sudbury True Value Rental

    Date: 06/22/2023

    Thank you ******* for taking the time to leave us such a nice review, we greatly appreciate it.
  • Review fromFred C

    Date: 05/13/2023

    5 stars
    A great place to rent DIY tools. Friendly & helpful staff. They even loaned me ramps to load and unload the aerator. This made the pickup and drop off easy & seamless. Highly recommended!

    Sudbury True Value Rental

    Date: 05/15/2023

    Thank you ****, we appreciate the kind words.
  • Review fromThomas M

    Date: 02/14/2023

    5 stars
    I have regularly rented garden and landscape equipment from Sudbury True Value. They are very responsive, helpful, prompt and the equipment works really well. It is such a relief to know that if i need a piece of heavy or light equipment, like a slice seeder, wood chipper or power washer, i can conveniently rent it from Sudbury Taylor Rental without worry. *** was very helpful in my most recent rental and the guys who help load and instruct on use of equipment are thoughtful and courteous.

    Sudbury True Value Rental

    Date: 02/15/2023

    Thank you for the kind words, we have a small staff and we're fortunate to have each one of them.
  • Review fromSarah I

    Date: 02/13/2023

    5 stars
    They had exactly what we needed at the last minute for a Super Bowl party. *** was very helpful, and the entire experience was a breeze. Well definitely be coming back!

    Sudbury True Value Rental

    Date: 02/13/2023

    Thank you very much for the review *****, I'm glad we were able to help.
  • Review fromJohn F

    Date: 12/27/2022

    5 stars
    Always courteous and reliable, and a great help for our annual holiday party.

    Sudbury True Value Rental

    Date: 12/28/2022

    Thanks ****, I'm glad we could help you enjoy the holidays.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.