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Find a Location

Auto Custom Leathers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Custom Leathers

      784 Page Blvd Springfield, MA 01104-3025

    • Auto Custom Leathers

      2 Canal Drive Belchertown, MA 01007

    Business ProfileforAuto Custom Leathers

    Auto
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files indicate that this business has a pattern of complaints concerning delivery issues.  Consumers report that they have paid in full for merchandise and do not receive the merchandise or a refund of their money.  On 8/30/22 BBB submitted a written request to the company encouraging them to address the pattern of complaints.  On 9/28/22 BBB submitted a second written request to the company encouraging them to address the pattern of complaints.  BBB was in contact with the business owner on 10/3/2022 and was advised that the business has been unable to respond to complaints due to an ongoing health crisis.   

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Custom Leathers has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Custom Leathers

        784 Page Blvd Springfield, MA 01104-3025

      • Auto Custom Leathers

        2 Canal Drive Belchertown, MA 01007

      Location of This Business
      784 Page Blvd, Springfield, MA 01104-3025
      BBB File Opened:
      3/7/2018
      Business Management
      • Mr. Thomas Halgas, Principal
      • Mr. Gerald Zalucki, Owner/Operator
      Contact Information

      Principal

      • Mr. Gerald Zalucki, Owner/Operator

      Customer Contact

      • Mr. Thomas Halgas, Principal
      • Mr. Gerald Zalucki, Owner/Operator
      Additional Contact Information

      Fax Numbers

      • (413) 547-6077
        Primary Fax

      Email Addresses

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/24/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      The business didnt finish the job on my parts an took my money owner ************

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Eamon E

      1 star

      03/28/2024

      I paid them $1000.00 on 10/11/23 for set of custom seats for my 1997 **** had serval confection with Chris, via text and phone call, always a different excuse, owner is sick or he is sick just came for the hospital. Now no one is accepting or returning my calls or emails. as of today 03/28/2024 I have not received my seat covers or my money back. Horrible company please do not do business with them.

      Local BBB

      BBB Serving Central and Western MA and Northeastern CT

      BBB Reports On

      BBB reports on known marketplace practices.

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