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          Find a Location

          Sonesta International Hotels Corporation has 207 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Sonesta International Hotels Corporation

              400 Centre St Newton, MA 02458-2094

            • The Royal Sonesta Boston

              40 Edwin H Land Blvd Cambridge, MA 02142-1208

            • Sonesta ES Suites Andover Boston

              4 Tech Dr Andover, MA 01810-2434

            • Sonesta Simply Suites Boston Braintree

              235 Wood Rd Braintree, MA 02184-2407

            • Sonesta Select Boston Danvers

              275 Independence Way Danvers, MA 01923-3652

            Business ProfileSonesta International Hotels Corporation

            Hotels
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            See all additional business information

            Contact Information

            400 Centre St

            Newton, MA 02458-2094

            Get Directions
            Visit Website
            Email this Business
            (617) 421-5400

            Customer Reviews

            1.04/5

            Average of 55 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            176 complaints closed in last 3 years

            92 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 100

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Sonesta International Hotels Corporation has 207 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Sonesta International Hotels Corporation

                400 Centre St Newton, MA 02458-2094

              • The Royal Sonesta Boston

                40 Edwin H Land Blvd Cambridge, MA 02142-1208

              • Sonesta ES Suites Andover Boston

                4 Tech Dr Andover, MA 01810-2434

              • Sonesta Simply Suites Boston Braintree

                235 Wood Rd Braintree, MA 02184-2407

              • Sonesta Select Boston Danvers

                275 Independence Way Danvers, MA 01923-3652

              Headquarters
              400 Centre St, Newton, MA 02458-2094
              Email this Business
              BBB File Opened:
              12/30/1997
              Years in Business:
              100
              Business Started:
              12/6/1923
              Business Started Locally:
              5/20/1963
              Business Incorporated:
              12/6/1923
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              249
              Alternate Business Name
              • Sonesta Select Boston Milford
              • Sonesta Simply Suites Parsippany Morris Plains
              • The Alexis Royal Sonesta Hotel Seattle
              • Sonesta ES Suites Austin The Domain Area
              • Sonesta Chicago O'Hare Airport Rosemont
              • Sonesta Select Dallas Central Expressway
              • Sonesta Milwaukee West Wauwatosa
              • Sonesta Simply Suites Houston CityCentre I-10 West
              • Sonesta Simply Suites Phoenix Scottsdale
              • Sonesta Select Nashville Airport Suites
              • Sonesta Simply Suites Chicago Libertyville
              • Sonesta ES Suites Carmel Mountain – San Diego
              • Sonesta ES Suites Charlottesville University
              • Sonesta Select Atlanta Midtown Georgia Tech
              • Sonesta Select Minneapolis Eden Prairie
              • Sonesta ES Suites Cincinnati - Blue Ash
              • Sonesta Simply Suites Phoenix Glendale
              • Sonesta Simply Suites Chicago Waukegan
              • Sonesta ES Suites Baltimore BWI Airport
              • Sonesta ES Suites San Diego - Rancho Bernardo
              • Sonesta ES Suites Dallas - Las Colinas
              • Sonesta Simply Suites Baltimore BWI Airport
              • The Benjamin Royal Sonesta New York
              • Sonesta Bee Cave Austin Hill Country
              • Sonesta ES Suites Fairfax Fair Lakes
              • Sonesta Simply Suites Anaheim
              • Sonesta Simply Suites Boston Burlington
              • Sonesta Resort Hilton Head Island
              • Sonesta Select San Francisco Airport Oyster Point Waterfront
              • Sonesta Simply Suites Clearwater
              • Sonesta ES Suites Atlanta Alpharetta North Point Mall
              • Sonesta Atlanta Airport North
              • Sonesta Simply Suites Phoenix Tempe
              • Sonesta Select Scottsdale at Mayo Clinic Campus
              • Sonesta ES Suites San Francisco Airport San Bruno
              • Sonesta ES Suites Dulles Airport
              • Sonesta Simply Suites Dallas Galleria
              • Sonesta ES Suites Flagstaff
              • Sonesta ES Suites Chicago Waukegan Gurnee
              • Sonesta Denver Downtown
              • Sonesta Select Seattle Bellevue Redmond
              • Sonesta Select Arlington Rosslyn
              • The Fifty Sonesta Select New York
              • Sonesta Select Whippany Hanover
              • Sonesta Select Miami Lakes
              • Sonesta ES Suites San Jose Airport
              • Sonesta Simply Suites Irvine Spectrum
              • Sonesta ES Suites Annapolis
              • The Allegro Royal Sonesta Hotel Chicago Loop
              • Sonesta Select San Jose Airport
              • Sonesta Irvine
              • Sonesta Philadelphia Rittenhouse Square
              • Sonesta Select San Ramon
              • Sonesta Silicon Valley
              • Nautilus Sonesta Miami Beach
              • Sonesta ES Suites Anaheim Resort Area
              • Sonesta Anaheim Resort Area
              • Sonesta Select Los Angeles Torrance South Bay
              • Sonesta ES Suites Torrance Redondo Beach
              • The Royal Sonesta Washington, DC Capitol Hill
              • Red Lion Hotel Kalispell
              • Sonesta ES Suites Charleston
              • Sonesta Select Seattle Renton Suites
              • Sonesta Select Los Angeles LAX El Segundo
              • Sonesta Select Boca Raton Town Center
              • Sonesta Select Raleigh Durham Airport Morrisville
              • Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical
              • Sonesta Simply Suites Huntsville Research Park
              • Sonesta ES Suites Raleigh Durham Airport Morrisville
              • Sonesta Simply Suites Falls Church
              • Sonesta ES Suites Auburn Hills Detroit
              • Sonesta ES Suites Nashville Brentwood
              • Sonesta Simply Suites Jersey City
              • Sonesta Select Phoenix Camelback
              • Sonesta ES Suites New Orleans Downtown
              • The Royal Sonesta Chase Park Plaza St. Louis
              • The Royal Sonesta Washington DC Dupont Circle
              • The Gardens Sonesta ES Suites New York
              • Sonesta Select Allentown Bethlehem Airport
              • Sonesta Simply Suites Salt Lake City Airport
              • Sonesta ES Suites Allentown Bethlehem Airport
              • Sonesta ES Suites Chatsworth
              • The Yorkville Royal Sonesta Hotel Toronto
              • Sonesta Select Chattanooga Hamilton Place
              • Sonesta Simply Suites Arlington
              • The Royal Sonesta Houston Galleria
              • Sonesta Select Pleasant Hill
              • Sonesta Select Laguna Hills Irvine Spectrum
              • Sonesta ES Suites Wilmington - Newark
              • Sonesta Simply Suites Cleveland North Olmsted Airport
              • Sonesta Select Detroit Auburn Hills
              • Sonesta Simply Suites Detroit Troy
              • Sonesta Simply Suites Orange County Airport
              • Sonesta Simply Suites Houston - NASA Clear Lake
              • Sonesta ES Suites Raleigh Cary
              • Sonesta ES Suites Parsippany Morris Plains
              • Sonesta Simply Suites Irvine East Foothill
              • Sonesta Select Boston Lowell Chelmsford
              • Sonesta Redondo Beach & Marina
              • Sonesta Simply Suites Seattle Renton
              • Sonesta Select Atlanta Cumberland Galleria
              • Sonesta ES Suites Detroit Warren
              • Sonesta Simply Suites Albuquerque
              • The Shelburne Sonesta New York
              • Sonesta Simply Suites St Louis Earth City
              • Sonesta ES Suites Albuquerque
              • Sonesta Select Charlotte University Research Park
              • Sonesta Select Atlanta Airport North
              • Sonesta ES Suites Atlanta Kennesaw Town Center
              • Sonesta ES Suites New Orleans Convention Center
              • The Royal Sonesta Minneapolis Downtown
              • Sonesta Simply Suites Minneapolis Richfield
              • Sonesta ES Suites Toronto Markham
              • The Royal Sonesta Kaua'i Resort Lihue
              • Sonesta Simply Suites Atlanta Gwinnett Place
              • Sonesta ES Suites Colorado Springs
              • Sonesta ES Suites Atlanta Alpharetta Avalon
              • Sonesta ES Suites Baton Rouge University at Southgate
              • Sonesta Simply Suites Hampton
              • Sonesta Simply Suites Chicago O'Hare Airport
              • Sonesta ES Suites Fort Lauderdale Plantation
              • Sonesta ES Suites San Antonio Downtown Alamo Plaza
              • Sonesta Simply Suites Detroit Novi
              • Sonesta Select Detroit Novi
              • Sonesta Simply Suites Austin South
              • Sonesta ES Suites San Antonio Northwest - Medical Center
              • Sonesta ES Suites Princeton
              • Sonesta Simply Suites Oklahoma City Airport
              • Sonesta ES Suites Atlanta - Perimeter Center
              • Sonesta Atlanta Airport South
              • Sonesta Simply Suites Plano Frisco
              • Sonesta Simply Suites Silicon Valley - Santa Clara
              • The Clift Royal Sonesta San Francisco
              • Sonesta Simply Suites Jacksonville
              • Sonesta Select Camarillo
              • Sonesta ES Suites Birmingham Homewood
              • Sonesta Select Kansas City South Overland Park
              • The Royal Sonesta Chicago River North
              • The Royal Sonesta Portland Downtown
              • Sonesta ES Suites Tempe
              • Sonesta Simply Suites Nashville Brentwood
              • Sonesta Simply Suites Dallas Las Colinas
              • Sonesta ES Suites Fresno
              • Sonesta ES Suites Atlanta Alpharetta Windward
              • The Royal Sonesta Harbor Court Baltimore
              • Sonesta Emeryville - San Francisco Bay Bridge
              • Sonesta ES Suites Fort Worth Fossil Creek
              • Sonesta Simply Suites Columbus Airport Gahanna
              • The Royal Sonesta San Juan
              • Sonesta Los Angeles Airport LAX
              • Sonesta Simply Suites Birmingham Hoover
              • Sonesta Nashville Airport
              • Sonesta Select Tempe Downtown
              • Sonesta ES Suites Scottsdale Paradise Valley
              • Sonesta Atlanta Northwest Galleria
              • Sonesta ES Suites Tucson
              • Sonesta White Plains Downtown
              • Sonesta ES Suites San Diego - Sorrento Mesa
              • Sonesta ES Suites Dallas Medical Market Center
              • The Stephen F Austin Royal Sonesta Hotel
              • Sonesta Simply Suites Detroit Ann Arbor
              • Sonesta Simply Suites Detroit Warren
              • The Royal Sonesta Chicago Downtown
              • Sonesta Suites Scottsdale Gainey Ranch
              • Sonesta ES Suites Portland Vancouver 41st Street
              • Sonesta ES Suites Atlanta - Perimeter Center North
              • Sonesta Simply Suites Des Moines
              • Sonesta San Jose - Milpitas
              • Sonesta ES Suites Denver South - Park Meadows
              • Sonesta Select Kansas City Airport Tiffany Springs
              • Sonesta ES Suites Orlando - International Drive
              • Sonesta ES Suites Orlando – Lake Buena Vista
              • Sonesta Simply Suites Miami Airport Doral
              • Sonesta Select Philadelphia Airport
              • Sonesta Select Columbia
              • Sonesta Simply Suites Denver West Federal Center
              • Sonesta Select Newport Middletown
              • Sonesta ES Suites Sunnyvale
              • Sonesta ES Suites Somers Point
              • Sonesta ES Suites Chicago - Schaumburg
              • Sonesta Select Phoenix Chandler
              • Sonesta Miami Airport
              • Sonesta Simply Suites Austin The Domain Area
              • Sonesta ES Suites Reno
              • Sonesta ES Suites Huntington Beach Fountain Valley
              • Sonesta Select Huntington Beach Fountain Valley
              • Sonesta Fort Lauderdale Beach
              • Sonesta Charlotte Executive Park
              • Sonesta ES Suites Charlotte Arrowood
              • Sonesta ES Suites Somerset
              • Sonesta Select Tinton Falls Eatontown
              • Sonesta Simply Suites Charlotte University
              • Sonesta Simply Suites Las Vegas Convention Center
              • Sonesta Simply Suites Pittsburgh Airport
              • Sonesta Select Milwaukee Brookfield
              • Sonesta Simply Suites Chicago Naperville
              • The Royal Sonesta New Orleans
              • Sonesta Columbus Downtown
              • Sonesta ES Suites San Francisco Airport Oyster Point Waterfront
              • The Royal Sonesta Boston
              • Sonesta ES Suites Andover Boston
              • Sonesta Simply Suites Boston Braintree
              • Sonesta Select Boston Danvers
              • Sonesta Select Boston Foxborough Mansfield
              • Sonesta Global Headquarters
              • Sonesta Select Las Vegas Summerlin
              • Sonesta Select Indianapolis Carmel
              Business Management
              • Sonesta Customer Service, Manager
              Contact Information

              Customer Contact

              • Sonesta Customer Service, Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Traveling soon? Be careful when booking a hotel room

              Customer Complaints

              178 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Travel pass number ********* Dear *** or Madame,With ACCOR I hold Platinum status and wish to request a status match. Following the instructions on the *** section, of the Sonesta portal, I was instructed to submit proof od status with another chain. Upon clicking on the link, I was required to enter the name of a hotel, which is not reflect at this point, and no emana to upload the required proof was afforded. Attached, you will find my digital member card, with ACCORs ALL program. Would you be so kind as to match my status? Thank you.Sincerely,*************************
              Read More
              Read 177 More Complaints

              Customer Reviews

              55 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marilyn M

              04/04/2024

              I think this company steals money they are not entitled. If you book here and your flight gets canceled they will not return any of your money. I would understand keeping a night of the stay but all $562.00, I think this is gross negligence. If I was you I wouldn't pay ahead to stay here.
              Read 54 More Customer Reviews

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