Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Semper Laser has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSemper Laser

    Laser Hair Removal

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    227 Market Street, Lynnfield, MA 01940
    BBB File Opened:
    10/25/2022
    Years in Business:
    1
    Business Started:
    7/19/2022
    Business Started Locally:
    8/1/2022
    Business Incorporated:
    7/19/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Business Management
    • Mr. Marcos DeAraujo Peixoto, Manager
    Contact Information

    Principal

    • Mr. Marcos DeAraujo Peixoto, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/25/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I went to a laser treatment place because i was given 8 free sessions from a friend. I got my first free session done back in May of 2022 and when I was done with the first session, the manager of the place brought me into her office to try to talk me into buying sessions for another area that I wanted to do laser treatments on. I wanted to do a different area, what I thought i was signing up for was an extra 12 sessions on this different area. When i got my first bill, I realized that it was 12 sessions for 24 months, meaning two years of laser treatments on such a small area that is completely unnecessary. I decided it wasnt worth it and tried to cancel my package with them, they said no refunds but when I first met the manager all she said was we cant give you your money back if you cant give us your hair back. I requested a refund for services that have not been provided yet that I will be paying the next 2 years for. They got a loan from comenity bank which is a credit for me that I pay monthly to pay it off. I do not wish to receive laser treatments for 2 years from a place that has been nothing but rude to me as well as making me chase comenity capital bank to refund me when they are supposed to refund the bank itself. I sent a letter on 6/20/22 to comenity bank explaining my situation. I later decided if I have to pay for treatments that this company won't refund me for, then I will just go to get them. The manager of this laser place called me after I made an appointment and told me if I was trying to get treatments while I'm trying to cancel my membership with them, then I shouldn't come in and get the treatments done. I was coerced into getting a membership with them. I only got 2 sessions done with them. I do not wish to pay for something I am not even getting. ************* hasnt helped me with the situation neither has the laser place. Comenity keeps asking for more info but i have given them everything i have.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.