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Find a Location

Alegra Brasil, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAlegra Brasil, Inc.

    Moving and Storage Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Alegra Brasil specializes in collecting packages nationwide postmarked to Brazil to load into shipping containers to send to Brazil. 

    Business Details

    Location of This Business
    192 Iyannough Rd Ste C, Hyannis, MA 02601-2018
    BBB File Opened:
    2/8/2012
    Years in Business:
    19
    Business Started:
    1/1/2005
    Business Incorporated:
    4/10/2015
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Eli Aguiar, President/Owner
    • Mr. Maxwell Aguiar, Manager
    Contact Information

    Principal

    • Mr. Eli Aguiar, President/Owner
    • Mr. Maxwell Aguiar, Manager

    Customer Contact

    • Mr. Eli Aguiar, President/Owner
    • Mr. Maxwell Aguiar, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Alegra Brasil is a shipping company and I contact them to ship my stuff from *** to my mom's house in ******. I was moving out of state and I could only bring 2 suitcases with me, so I decided to send most of my things to my mom. I sent very important things in the box, such as my wedding dress, my husband's wedding suit, cards, my wedding flower bouquet, my wedding jewelry, home appliances, some gifts for my family, etc. I paid $400 for the shipping service. They picked up the box in my house on March 9th, 2021 and they said it would take up to 3 months to arrive. Well, it's been almost one year and my box still hasn't arrived. Every time that I try to contact them, they say that there is nothing they can do and only give me vague information, or they don't even bother to answer me. The last information that I have is that my box was open and it is mixed with other people's stuff, so they dont know what is mine. Im very upset, not only because of everything that happens but especially because they don't give any support to their client. Tracking code: ****** Last name for tracking: ******
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris G

    1 star

    01/05/2022

    We sent this company a box to send to Brasil for us in June. When the delivery person picked up the box, there were no issues with the contents as we had followed the supplied rules and abided by them.. We had bagged our used contents with names. 90% of the items were used.Company held the box for over 5 months before notifying us that they could not ship our contents because "rules had changed in Brasil" in regards to items, and we could not ship items of multiple categories (the note left on the box said multiple items of used baby items) and items bagged for family members.Company refunded only a portion of the entire shipping charge, BUT forced us to pay for shipping back to our home, an excess of $100.Beware using this company.

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