Business ProfileforPlanet Fitness

Hello, I'm filing a complaint against Planet Fitness to get a membership refund of $49. I went into the Planet Fitness ( ********** ************) on 2/29/2024 and told them I was thinking of canceling my membership and going on my wife's membership (she has the black membership card where you can bring a guest). They said no problem just come in when you want to cancel. I went back on 3/1/2024 because I saw they took $49 annual membership from my bank account. I asked to get a refund on the $49 because I wanted to cancel membership. They said no it's too late can't do it. I since have called the Planet fitness corporate office 3 times and each time they said under the circumstances they should be able to give me a refund. They said someone would call me back within 3 to 5 days. They said this to me each time I called and I never received a call back from them. The corporate office number I called was **************. I called again today 3/27/2024 and I hung up because I was on hold for over 30 minutes. Please help me get my $49 back. Appreciate your help and thank you ****