Business Profile
Internet Services
RCN Telecom ServicesThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Internet Services.
About
Overview
Own this business?BBB Accreditation & Rating
RCN Telecom Services is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Rating
FReasons for rating
- Failure to respond to 35 complaint(s) filed against business
- 28 complaint(s) filed against business that were not resolved
About This Business
RCN specializes in telecommunications services to residential customers and small business customers. The company provides cable television service, local and long distance telephone service and high speed internet service.
Years in Business: 27
Business Details
- BBB File Opened:
- 9/1/2021
- Business Started:
- 10/1/1997
- Business Started Locally:
- 1/1/1997
- Business Incorporated:
- 3/17/2010
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- RCN Management Corporation
- Related Businesses:
- RCN Telecom Services
- Business Management:
- Ms. Caroline Byrne, Manager
- Ms. Sara Panzeri, Customer Service Representative
- (Headquarters Contact): Mr. Jim Holanda, Chief Executive Officer
- Number of Employees:
- 200
Additional Contact Information
- Principal Contacts
- Ms. Caroline Byrne, Manager
- Ms. Sara Panzeri, Customer Service Representative
- (Headquarters Contact): Mr. Jim Holanda, Chief Executive Officer
- Customer Contacts
- Ms. Sara Panzeri, Customer Service Representative
- Additional Websites
- rcn.com/massachusetts
Additional Information
- Other Resources
- Department of Telecommunications and Cable
1000 Washington Street
Boston MA 02118
Phone Number: 617-305-3580; Consumer Hotline 800-392-6066
Fax Number: 617-988-8288
https://www.mass.gov/orgs/department-of-telecommunications-and-cable
[email protected] - Massachusetts Department of Telecommunications and Cable
1000 Washington Street suite 820
Boston MA 02118
Phone Number: 617-305-3580; 800-392-6066
Fax Number: 617-988-8288
https://www.mass.gov/orgs/department-of-telecommunications-and-cable
[email protected] - United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected] - Business Categories
- Internet Services, Internet Marketing Services, Cable TVs, Long Distance Phone Service