Medical Equipment
Universal Medical, Inc.Find BBB Accredited Businesses in Medical Equipment.
About
About This Business
Business Details
- BBB File Opened:
- 3/9/2011
- Business Started:
- 10/1/1983
- Business Incorporated:
- 10/1/1983
- Type of Entity:
- Corporation
- Business Management:
- Mr. Stephen Lamb, Manager
- Number of Employees:
- 5
Additional Contact Information
- Principal Contacts
- Mr. Stephen Lamb, Manager
- Customer Contacts
- Mr. Stephen Lamb, Manager
- Fax numbers
- Primary Fax: (508) 698-6926
- Additional Phone Numbers
- Other Phone: (800) 423-2767
- Additional Email Addresses
- Primary: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- The business states that no returns are accepted after 30 days. Please note, some returns are not allowed based on manufacturer policies. These include, but are not limited to, custom lead markers, lead aprons, lead underwear, sterile products, Trulife Gel, custom table pads, custom imprinted signs, lead vinyl sheeting. Return Authorization In the event that an item must be returned, contact Universal Medical's Customer Service Department via email, [email protected] in order to obtain a Return Authorization number. No returns are accepted after 30 days. Customer Service will send the address to which the goods should be returned and a valid return authorization number for the return plant. The returned item must be received within 10 business days of the date the authorization was issued. Returns on Account Upon return of the goods in resalable condition, a merchandise credit will be applied to the account for use toward future orders. Shipping and handling charges will not be reimbursed. Many returns will be subject to restocking fees. The fee amount is based upon individual manufacturer’s requirements. Whenever possible these fees are waived for the future purchase of replacement items. Please note, requesting a cash refund of credit memos will result in the deduction of a mandatory restocking fee. Credit Card Returns Upon return of the goods in resalable condition, a credit will be applied to the original credit card used to make the purchase. Shipping and handling charges will not be reimbursed. Many returns will be subject to restocking fees. The fee amount is based upon individual manufacturer’s requirements and will be deducted from the credited amount. Erroneous Shipments Defective goods or items shipped in error also require a return authorization number, however restocking fees and shipping charges will not apply.
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- Medical Equipment
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