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          Knights Inn Boston/Danvers has 1 locations, listed below.

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            Business ProfileKnights Inn Boston/Danvers

            Motel

            Contact Information

            225 Newbury St

            Danvers, MA 01923-1001

            Get Directions
            Visit Website
            (978) 774-6500

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Compass Motel offers rooms, some with kitchen facilities. A lounge is also offered serving luncheon and dinner banquets. There are 13 employees. Ms. Cynthia Jabara is the General Manager and any questions or problems should be directed to her attention.

            Business Details

            Location of This Business
            225 Newbury St, Danvers, MA 01923-1001
            BBB File Opened:
            11/5/2004
            Years in Business:
            35
            Business Started:
            1/1/1989
            Type of Entity:
            Corporation
            Number of Employees:
            13
            Alternate Business Name
            • Compass Motel
            • Inn at Village Green
            Business Management
            • Ms. Cynthia Jabara, General Manager
            Contact Information

            Principal

            • Ms. Cynthia Jabara, General Manager

            Customer Contact

            • Ms. Cynthia Jabara, General Manager
            Additional Contact Information

            Fax Numbers

            • (978) 762-6491
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/21/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            October 21, 2022 $845. I booked a night at knights inn in ******* *************. After checking in, I noticed that there was not a lock on the exterior window in room 293, I went to the lobby and shared my complaint. They gave me a new room, room 271. The next room had locks that did not work. I locked the exterior windows, both windows opened right up. Room 271 was on the ground floor. We went back to the lobby at 10:15pm to request a new room. There weren't any other rooms available. We had to go down the road to the best western. The employee at ******* inn said that he would have to contact a manager in order to attempt to refund us but that we might not get a refund.
            Read More

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Nicole C.

            10/26/2021

            The sheets were stained with yellow stains everywhere. The front desk said all they can do is put a blanket over it because housekeeping wasnt available. They charged me $600.00 for a terrible room and couldnt help. I had a horrible experience there. Too overpriced for a dirty small room

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            Better Business Bureau in Eastern MA, ME, RI & VT

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