We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Restaurants

Dunkin'

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Reviews

This profile includes reviews for Dunkin''s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Dunkin' has 360 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Dunkin'

      130 Royall Street Canton, MA 02021-1010

    • Dunkin'

      8 Stiles Rd Salem, NH 03079

    • Dunkin

      3336 Del Prado Blvd S Cape Coral, FL 33904

    • Dunkin'

      551 granite street Braintree, MA 02184

    • Dunkin Donuts

      1315 Upper Front St Binghamton, NY 13901

    Customer Review Ratings

    1.18

    Average of 44 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Jessica S

      Date: 01/16/2023

      Food is either soggy or brunt. Drinks are never made correctly and are inconsisteny made. always Missing items and it's impossible to get a response to even request a refund. I've tried 3 times for 3 separate orders and never received refunds for missing items. If I order more than one thing there without a doubt be an item missing. Stopped going to dunkin for a year because they got so bad and decided to give them another shot assuming they would better their quality after price increases and constant negative feedback, but that is wrong... my drink was made incorrectly good was soggy and I was missing an item.. nice to see nothing has changed. I only used dunkin before because of the free drink after so many and they god rid of that so there is no saving ****** especially since said drink is never made correctly. I just find it disgusting that they make it impossible to get a refund when they don't give you all of your items. At this point I am just disputing the credit card charge. They don't deserve to be in business

    • Melodie G

      Date: 10/17/2022

      I ordered some drinks and snackin bacon thru the drive through. The bacon was cold and burnt. We asked for a fresh one. The manager said it came like that. We told them we wanted our money back. The cashier said that she didn't know how to open up the drawer with out taking another order to give us our money back and that we had to come back in the next day to get our money back.

    • Rhonda R.

      Date: 09/30/2022

      If I could give zero stars I would. Some of the most disrespectful, unprofessional people work here. The service is awful. The coffee typically tastes burnt. Ruining the Dunkin Donuts name for sure.

    • Melinda G

      Date: 08/29/2022

      Manager has a poor attitude towards employees and customers. Calling people names needs to stop. Really needs to be fired and get that place back running right. Employees apparently are not fully trained properly. This place needs a total over hall. Wont be back until I have heard things are being done correctly and new management. If I could put a zero I would.

    Dunkin' is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.