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Find a Location

DeJesus Industries, LLC has 1 locations, listed below.

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    Business ProfileforDeJesus Industries, LLC

    Kitchen Remodel

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    DeJesus Industries of Boston specializes in luxury kitchen, bathroom, and home remodeling and design construction.

    Business Details

    Location of This Business
    60 State St Ste 700, Boston, MA 02109-1894
    BBB File Opened:
    8/18/2017
    Years in Business:
    15
    Business Started:
    12/31/2008
    Business Incorporated:
    8/1/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    8
    Alternate Business Name
    • DeJesus Industries
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    1:00 PM - 5:00 PM
    Business Management
    • Mr. Alberto Junior DeJesus, Director of Operations
    Contact Information

    Principal

    • Mr. Alberto Junior DeJesus, Director of Operations

    Customer Contact

    • Mr. Alberto Junior DeJesus, Director of Operations
    Additional Contact Information

    Fax Numbers

    • (617) 657-1068
      Other Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I used De ***** Industries for my Bathroom renovation Project Last year.The plan was to renovate three bathrooms. Guest Bathroom with hood in the kitchen and backsplash, Kids Bath, Master Bath The estimate for the entire project with some allocated amount for materials was ******. We were told to keep an additional 10K in mind (A total of 42)Guest Bath with Kitchen project: The estimate was $13,621 We paid a deposit of $13,341 in March 2023.The work did not get started until July of 2023.They started the demolition and we sat with no kitchen ceiling and a broken bathroom for weeks because they did not order any materials on time. After the demolition was started more money was requested and we were told they would not begin any work until we make more payments.Another payment of $6177.75 was made on August 14, 2023.We received a 3rd invoice on August 19 2023 for ******* - There were a few little things left to complete the bathroom work and some finishes related to paint in the kitchen which is not completed to this date.I was told that this invoice has a retainer amount of $6000 which will complete the guest bath and begin the project of the next bathroom.I am yet to receive a receipt explaining where the retainer amount of 6000 was used.We had to stop the project at this point for the following reasons.- We made the total payment of $27493.69 to Dejesus - 1/3rd of the project was completed.-The finishing in the kitchen area is still pending -The materials were not ordered on time and delayed the entire project -We had to return 2 vanities for incorrect size the measurement of which was run by the project manager. -When asked about the details of the retainer amount they started giving us reasons ambiguous to the project. The project manager argued with me saying you are not even spending 1/4th of the cost of the current house for your renovation - There was no clear communication.- I was charged a dumpster fee. However, all the trash was left in my garage and I paid an extra $1000 out of my pocket to get the trash removed.I still do not have the explanation of the retainer 6000 dollars and I was told by the manager that there is no way I will get that money back.I would like to get the refund of the retainer amount of $6000.Attached in the invoice and the payment receipt.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Greg H

    1 star

    08/21/2023

    I hired DeJesus Industries to do a renovation project at my condo in downtown ******, primarily a bathroom reno and adding a bedroom. I believe that they intentionally lowball their bids to win work. My project ended up being wildly off on cost (over 2x) and timetable (2x as long as promised). Primary driving factors to that were basic lack of competency/experience in being a GC, and excessive project management time billed. Despite not completing the services promised and causing material damages to my property over the course of work, this business completed an unauthorized (and illegal) withdrawal from my bank account of thousands of dollars, using a fraudulent invoice to justify. They had scraped the bank account info from one of my wires. Do not trust them.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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