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Business Profile

Internet Services

Survey.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Survey.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Survey.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Survey.com

      1 Beacon St Boston, MA 02108-3107

    • Survey.com

      615 S College St Charlotte, NC 28202-3354

    • Survey.com

      535 Mission St Fl 14 San Francisco, CA 94105-3253

    • Survey.com

      220 NW 8th Ave Portland, OR 97209-3503

    Customer Review Ratings

    1.69/5 stars

    Average of 13 Customer Reviews

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    Review Details

    • Review fromstephanie r

      Date: 10/09/2022

      1 star
      this company is a scam and do not use the emergency app on their app to so called upload pics they say they didn't get, it is bull and they have more access to your phone and other private pics and they will more than likely get away with it not unless the better business bureu will step in and shut these ppl down and that needs to be done. They are not americans that we are dealing with and I do not want to hear that doesn't matter, h*** yes it does!! they have scammed me and others as i have read out of money and are getting by with it. So people do not download the app survey merchandiser, I do not care what reviews you see on social media or what you read, you will get scammed!!
    • Review fromSusan F

      Date: 09/23/2022

      5 stars
      Very friendly checkout woman. Professional and no waiting in line. I was very happy with the treatment by the staff.
    • Review fromKay K

      Date: 08/13/2022

      2 stars
      My experience with this company has been bitter sweet. At first I was paid fairly, until I decided to invest working full time, there is certainly enough work out there. However, their business practices are highly unethical, and if you try to negotiate with them (since you pay your own taxes, insurances, etc), they start "punishing" you with not paying you or not paying you the full amount of the contracted original agreement. They insist that you confirm the agreement at least 2-5 times, then they do not follow through. Unfortunately, many people do not have a business background or contract law background, and do not know their rights, or have the funds to travel to where their home offices are to file a small claims report. Alajandra seems to be my nemesis, and continuously blocks me from jobs because she refuses to negotiate. I called IT at one point over error messages, I was informed after he looked into it, that those error messages were used for people who didn't show up for work, etc, but I personally had one of the highest ratings in the company and he unblocked me, for ********* to get involved in another long term project that I was on, and blocked me from almost all work again. (Other than the one off's for little pay). But I am not the only person, and, this is their game, they make you fight for the pay you are in contract with them for, their latest is just adding things to your job board without asking, expecting you to do it, then ruining your company rating if you don't compete it or delete it. Consider yourself warned. You can make money with them sometimes, but they rarely pay what they are in contract with you for. Unless they know that you have the means to take them to court.

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