About

Local BBB:

Better Business Bureau in Eastern MA, ME, RI & VT

BBB File Opened:

6/13/2012

Business Started:

6/1/2011

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

BenStores LLC

Business Management:

Mr. Matthew Van Camp, Founder

Number of Employees:

1

Additional Information

Refund and Exchange Policy

SupplyPile.com states their refund/exchange policy is as follows:
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund. We believe that in order to have the best possible online shopping experience, our customers should not have second thoughts on their purchase. So if for whatever reason you're not happy with your purchase, just go through our easy self-service return process.GENERAL RETURN POLICYAny items that start with the following #: MVC-001 | MVC-002 | MVC-003 | MVC-004 | MVC-005SupplyPile.com offers a return period of 30 days from date of receipt for any item with the following numbers in the Item #: MVC-001 | MVC-002 | MVC-003 | MVC-004 | MVC-005 (if your item # is not among these, please skip to the special return notes)Return shipping will be paid by the customer unless the product was delivered damaged or defective. The cost of the return shipping will be deducted from the refund amount.Return Merchandise Authorization (RMA) numbers are required for ALL returns.Returned products must be complete in the original packaging and resalable.If purchase came with Free Gift(s), they too must be returned along with the purchased item.All items returned in non-resalable condition, or have missing parts, upon inspection will be charged a restocking fee, at our discretion.SPECIAL RETURN POLICY: ARTS & CRAFTS ITEMS ONLYAny items that start with MVC-006 comes directly from the manufacturer and we obligated to follow their return policies. For this reason, any item in the Arts & Craft supply store are subject to these special return instructions. SupplyPile.com offers a return period of 20 days from date of receipt for any item with the following numbers in the Item #: MVC-006All items in this category are subject to a 25% restocking fee.Return shipping will be paid by the customer unless the product was delivered damaged or defective. The cost of the return shipping will be deducted from the refund amount.Return Merchandise Authorization (RMA) numbers are required for ALL returns.Returned products must be complete in the original packaging and resalable.If purchase came with Free Gift(s), they too must be returned along with the purchased item.All items returned in non-resalable condition, or have missing parts, upon inspection will be charged a restocking fee, at our discretion.

Other Resources

United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected]

Business Categories

Internet Services