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Business Profile

Insurance Companies

John Hancock Financial Services, Inc.
BBB Accredited BusinessA+Rated by BBB
Visit Website(617) 572-6000Write a Review

About

Important information

Overview

John Hancock Financial Services, Inc.

197 Clarendon St # C6

Boston, MA 02116-5010

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See Hours
Operating Hours
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
Closed
Closed

Find a Location

John Hancock Financial Services, Inc. has 13 locations, listed below.

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    BBB Accreditation & Rating

    John Hancock Financial Services, Inc. is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    Become BBB Accredited

    About This Business

    John Hancock provides financial services, including life insurance, investments, and retirement planning. The company assists clients with tailored solutions for managing their financial needs and preparing for future goals. John Hancock offers tools for living healthier lives through programs like the Vitality Program, which includes access to health and wellness resources. Clients can benefit from early cancer detection tests and a variety of financial products designed to add value over the policy's life. Insurance policies are issued by John Hancock Life Insurance Company (U.S.A.) and John Hancock Life Insurance Company of New York. The business provides services to residential and commercial customers.

    BBB Accredited Since: 8/2/1996

    Years in Business: 164

    Products and Services

    College savings, Employer Solutions, Group annuities, Hybrid solutions, Individual annuities, Investments, LifeCare, Long-Term Care, Permanent life insurance, Premier Benefit IUL, Retirement planning, Term life insurance, Travel insurance, Vitality Aspire

    Photos and Videos

    • image description not provided by submitter

    Business Details

    Local BBB:
    Better Business Bureau in Eastern MA, ME, RI & VT
    BBB File Opened:
    8/2/1996
    Business Started:
    1/1/1862
    Business Incorporated:
    8/26/1999
    Type of Entity:
    Corporation
    Related Businesses:
    John Hancock Retirement Plan Services , LLC
    Business Management:
    Mr. Daniel Bradley, Director
    Number of Employees:
    6700

    Additional Contact Information

    Principal Contacts
    Mr. Daniel Bradley, Director
    Customer Contacts
    Mr. Daniel Bradley, Director
    Fax numbers
    Primary Fax: (617) 572-6015
    Additional Phone Numbers
    Other Phone: (800) 395-1113
    Other Phone: (800) 294-3575
    Additional Websites
    manta.com/c/mb5qj3g/john-...
    x.com/johnhancockusa
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Other Resources
    Massachusetts Division of Insurance
    One Federal Street Suite 700
    Boston MA 02110
    Phone Number: 617-521-7794; 877-563-4467
    https://www.mass.gov/orgs/division-of-insurance
    Program Participation
    BBB Community Patrons
    BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

    BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
    Business Categories
    Insurance Companies, Financial Services, Life Insurance

    Latest Reviews

    • LJ B

      "If I could leave negative stars I would. Do not, I repeat , DO NOT give any of your business to this cREMOVEDcompany." ... Read full review

    • charles p

      "REMOVED, 91 years old, of REMOVED, REMOVED; REMOVED, REMOVED; and REMOVED, REMOVED, passed away peacefully at home on September 6, 2024." ... Read full review

    • Bob H

      "1-Star Review: A 25-REMOVEDTrap Avoid REMOVEDHancock at All Costs For 25 years, my mother faithfully paid her premiums to REMOVEDHancock, trusting that her REMOVED(LTC) policy would protect her when the worst happened. Now, she is living that nightmare, and REMOVEDHancock has utterly abandoned REMOVEDmom has been diagnosed with dementia." ... Read full review

    View all Reviews

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