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Business ProfileforFlywire
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 141 Tremont St, Boston, MA 02111-1209
- BBB File Opened:
- 2/14/2011
- Years in Business:
- 14
- Business Started:
- 9/29/2009
- Business Incorporated:
- 9/29/2009
- Type of Entity:
- Corporation
- Number of Employees:
- 30
- Alternate Business Name
- Flywire Corporation
- peerTransfer
- Business Management
- Ms. Sam Mackowitz, Social Media Specialist
- Contact Information
Customer Contact
- Ms. Sam Mackowitz, Social Media Specialist
- Additional Contact Information
Fax Numbers
- (617) 778-2233Primary Fax
Phone Numbers
- (617) 207-7076Other Phone
- (617) 778-2233
Customer Complaints
9 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Todd S
11/18/2023
Flywire Response
11/21/2023
Thank you for taking the time to share your opinions with us. We are sorry to hear that you were unsatisfied with your Flywire experience. Our goal is to provide an easy and smooth payment experience, and it seems we did not meet your expectations.
Please note, the payment methods made available depend on the country you are paying from and the institution you are making a payment to. As an international payment processor, Flywire is partnered with various card processors which generally the currency to pay is designated to be in payer's local currency. As such, we don't recommend you pay in GBP with US bank issued credit card as additional fees may incured such as ********************** Fees" and a conversion process performed by your bank or credit card provider.
Flywire continuously working on different payment solutions in order to provide a simple and seamless process to all of our payers. We use customer insights to focus our attention on problematic areas, and it is honest feedback like yours that helps us improve.
We apologize for any inconvenience you have experienced while using our services.If you have additional questions, or would like to share more feedback, please do not hesitate to contact us at ********************************.
Best,
Payment Experience Team @ Flywire
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