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Business Profile

Computer Software

Total AV

Headquarters

Reviews

Customer Review Ratings

2.1/5 stars

Average of 399 Customer Reviews

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Leave a Review

Review Details

  • Review fromDrew M

    Date: 12/03/2025

    4 stars
    I never give 5 stars. 4.5 is good. Glad I got it

    Total AV

    Date: 12/09/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromRoger R

    Date: 12/03/2025

    4 stars
    Can't download the Black Friday $19 for a year. Only loads the free version. Also, can't get a real person to talk with. No phone number to call.

    Total AV

    Date: 12/09/2025

    Hello,

    Thank you for taking the time to leave a review. We value all feedback, as it helps us continually improve our service.

    We would very much like to look into this matter for you; to ensure we can assist you accurately and efficiently, we kindly ask that you complete our contact form with your details: REMOVED

    When completing the form, please include a copy of your review, as this will support us in our investigation and allow us to respond appropriately.

    We appreciate your cooperation and look forward to resolving this for you.

    Kind regards,
    Customer Care Team
  • Review fromSenlin G

    Date: 12/03/2025

    4 stars
    Too soon to tell as Your new to this system but loading appears to be going working OK.

    Total AV

    Date: 12/09/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromBrad P

    Date: 12/02/2025

    4 stars
    hope it works as good as good as they say

    Total AV

    Date: 12/09/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromStephen G

    Date: 12/02/2025

    5 stars
    Nothing as yet. Is user friendly. Let's REMOVEDis as good.

    Total AV

    Date: 12/09/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromJohn K

    Date: 12/02/2025

    5 stars
    So, for ok. The only concern is when the system as me to review, the system tells me it is not a secured system. Very confusing.

    Total AV

    Date: 12/09/2025

    Hello,

    Thank you for taking the time to share your review. Your feedback is important to us, and we appreciate the information youve provided.

    Were sorry to hear that you are experiencing technical difficulties. To ensure we can assist you accurately and efficiently, we kindly ask that you complete our contact form with your details: REMOVED

    If you need any additional assistance in the meantime, we are here to help.

    Kind regards,
    Customer Care Team
  • Review fromJOHN R

    Date: 12/02/2025

    5 stars
    GREAT SO FAR. HOPE IT WORKS IN THE FUTURE! MAY NEED HELP WITH THE PROCEDURES
  • Review fromGerald P

    Date: 12/02/2025

    5 stars
    I have been waiting for an anti-virus app that's better than what I have had. This one looks great, and it uncovered 6 data breaches.

    Total AV

    Date: 12/09/2025

    Hello REMOVED,

    Thank you for taking the time to share your review with us. We appreciate your feedback!

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Please recommend our app to your friends, and dont hesitate to contact us at REMOVEDif you have any questions.

    Kind regards,
    Customer Care Team
  • Review fromVICTOR F

    Date: 12/01/2025

    4 stars
    Install was quick and easy, performance has yet to be determined.

    Total AV

    Date: 12/09/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromButch D

    Date: 12/01/2025

    5 stars
    Seems to catch everything so I am happy with the service.

    Total AV

    Date: 12/09/2025

    Hello,

    Thank you for taking the time to share your review with us. We appreciate your feedback!

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Please recommend our app to your friends, and dont hesitate to contact us at REMOVEDif you have any questions.

    Kind regards,
    Customer Care Team

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