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Business Profile

Computer Software

Total AV

Headquarters

Reviews

Customer Review Ratings

2.1/5 stars

Average of 399 Customer Reviews

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Review Details

  • Review fromKathleen H

    Date: 12/09/2025

    4 stars
    Do not like auto renewal for all purchases made from this company you have to go back and cancel as so you won't be be charged triple

    Total AV

    Date: 12/18/2025

    Hello,

    Thank you for getting in touch with us. We completely understand that automatic renewals can sometimes raise questions, and were here to help clarify.

    When you first signed up for our services, the automatic renewal details were included in the terms and conditions presented at the time of purchase. This feature is designed to ensure you continue to stay protected without any interruption, so you dont have to worry about manually renewing your subscription.

    However, we want to make sure you feel comfortable and in control of your account. If youd like to review your renewal settings or discuss any changes, wed be more than happy to assist.

    If theres anything more we can do to support you, please just let us know were here to help.

    Kind regards,
    Customer Care Team
  • Review fromGlyn M

    Date: 12/09/2025

    4 stars
    I am new to the app, but so far it's been giving me a piece of mind. Going to maybe upgrade.

    Total AV

    Date: 12/18/2025

    Hello,

    Thank you for taking the time to share your review with us. We appreciate your feedback!

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Please recommend our app to your friends, and dont hesitate to contact us at REMOVEDif you have any questions.

    Kind regards,
    Customer Care Team
  • Review fromLucille n

    Date: 12/08/2025

    4 stars
    easy setup good reviews, I have used a version before

    Total AV

    Date: 12/18/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromRegina O

    Date: 12/08/2025

    5 stars
    great job, cleaned up clutter. System runs faster. You can tell the diffferent.

    Total AV

    Date: 12/18/2025

    Hello,

    Thank you for taking the time to share your review with us. We appreciate your feedback!

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Please recommend our app to your friends, and dont hesitate to contact us at REMOVEDif you have any questions.

    Kind regards,
    Customer Care Team
  • Review fromRonald B

    Date: 12/08/2025

    4 stars
    Your on line help leaves a lot to be desired and your programs are very weak, I am still getting pop REMOVEDand other bothersome things on my browsing pages!I have tried everything but nothing works. I am ready to remove it and go back to Charter antivirus suite that costs me nothing.

    Total AV

    Date: 12/18/2025

    Hello,

    Thank you for taking the time to share your review. Your feedback is important to us, and we appreciate the information youve provided.

    Were sorry to hear that you are experiencing technical difficulties. To ensure we can assist you accurately and efficiently, we kindly ask that you complete our contact form with your details: REMOVED

    If you need any additional assistance in the meantime, we are here to help.

    Kind regards,
    Customer Care Team
  • Review fromDAVID C

    Date: 12/08/2025

    4 stars
    a, a, a, a, a, a, a, a, a, a, finshed!

    Total AV

    Date: 12/18/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromMark M

    Date: 12/08/2025

    3 stars
    I installed Total Adblock on my device. Now it automatically goes to their "download and install Adblock" page. The web browser is set to open fresh, NOT go to the previous page. It should not go to that page.

    Total AV

    Date: 12/18/2025

    Hello,

    Thank you for taking the time to share your review. Your feedback is important to us, and we appreciate the information youve provided.

    Were sorry to hear that you are experiencing technical difficulties. To ensure we can assist you accurately and efficiently, we kindly ask that you complete our contact form with your details: REMOVED

    If you need any additional assistance in the meantime, we are here to help.

    Kind regards,
    Customer Care Team
  • Review fromscott h

    Date: 12/07/2025

    5 stars
    I just put Total AV on my computer and will let you know what it help's me with THANK YOU

    Total AV

    Date: 12/18/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromThomas C

    Date: 12/06/2025

    5 stars
    I love this software - it protects me from scammers. Shout out to the Cyber Guy from REMOVED

    Total AV

    Date: 12/18/2025

    Hello,

    Thank you for taking the time to share your review with us. We appreciate your feedback!

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Please recommend our app to your friends, and dont hesitate to contact us at REMOVEDif you have any questions.

    Kind regards,
    Customer Care Team
  • Review fromCheryle B

    Date: 12/06/2025

    5 stars
    Very easy to install on my Notebook and easy to use

    Total AV

    Date: 12/11/2025

    Hello REMOVED,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team

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