Reviews
Customer Review Ratings
Average of 399 Customer Reviews
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Review fromGloria S
Date: 12/15/2025
4 starsHad trouble down loading on my PC. How do I connect it on my cell phone?Review fromJudith R
Date: 12/15/2025
5 starsJust downloaded; do not have sufficient use to form an opinion,Review fromTerry H
Date: 12/15/2025
4 starseasy system to use, seems to be preventing major invasions & harassing websitesReview fromCraig T
Date: 12/14/2025
5 starsEasy setup, ease of use, affordable pricing and supplies the security I requireReview from .
Date: 12/13/2025
4 starseasy and convenient it takes reasonable amount of time , like the system follow upReview fromLarry W
Date: 12/13/2025
4 starsvery user friendly. Easy to keep your computer clean of malware.
Total AV
Date: 12/18/2025
Hello,
Thank you so much for taking the time to share your feedback with us, we truly appreciate it.
Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.
Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
these highlight the strong performance of our protection when used as intended.
If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED
Thanks again for choosing us were here whenever you need us.
Kind regards,
Customer Care TeamReview frompenny b
Date: 12/13/2025
4 starsI keep getting ads saying I have to renew. I just bought it in December 2025Total AV
Date: 12/18/2025
Hello,
Thank you for taking the time to share your review. Your feedback is important to us, and we appreciate the information youve provided.
Were sorry to hear that you are experiencing technical difficulties. To ensure we can assist you accurately and efficiently, we kindly ask that you complete our contact form with your details: REMOVED
If you need any additional assistance in the meantime, we are here to help.
Kind regards,
Customer Care TeamReview fromRichard G
Date: 12/13/2025
4 starsAll good so far. Clean up reminders are very helpful.Total AV
Date: 12/18/2025
Hello,
Thank you so much for taking the time to share your feedback with us, we truly appreciate it.
Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.
Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
these highlight the strong performance of our protection when used as intended.
If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED
Thanks again for choosing us were here whenever you need us.
Kind regards,
Customer Care TeamReview fromtimothy h
Date: 12/13/2025
5 starsTotal AV is easy to install and operates flawlessly in the bachground. It is easy to understand the results of a total scan and it always gives a reason and explanation of revommended actions. I would definately recommend this product which is very easy and undisruptive to install.Total AV
Date: 12/18/2025
Hello,
Thank you for taking the time to share your review with us. We appreciate your feedback!
Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.
Please recommend our app to your friends, and dont hesitate to contact us at REMOVEDif you have any questions.
Kind regards,
Customer Care TeamReview fromWilliam E
Date: 12/13/2025
4 starsYour on-boarding is in my opinion "less than" forthright and clear during signup and installation. I believe that your development team has engineered "Traps" for what is being offered at what price for initial software regarding "add-ons". I believe that if you would just let new users try your basic service, they would eventually be satisfied with the "strip-down" version and decide to upgrade on their own... "splash screens", "Interruptions during computer start-REMOVED& reboots" only create an air of "Desperate Salesmanship". IYKYKTotal AV
Date: 12/18/2025
Hello,
Thank you for taking the time to share such detailed and candid feedback. We genuinely appreciate you being open about your experience.
Were sorry to hear that the onboarding process and in-app prompts felt unclear or intrusive. Your comments about add-ons, pricing transparency, and the frequency of notifications are completely understood, and we recognise how this can impact the overall experience. Feedback like yours is invaluable and helps us identify areas where we can improve how we introduce and present our services to new users.
Wed welcome the opportunity to review your experience in more detail or assist with adjusting settings where possible. If youre open to it, please reach out to us using the form below so we can better support you:
REMOVED
Thank you again for taking the time to share your perspective. If theres anything else we can help with, were here.
Kind regards,
Customer Care Team
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