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Business Profile

Computer Software

Total AV

Headquarters

Reviews

Customer Review Ratings

2.1/5 stars

Average of 399 Customer Reviews

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Review Details

  • Review fromBruce A

    Date: 11/19/2025

    4 stars
    Just loaded programs. Can't leave a complete evaluation for now.

    Total AV

    Date: 11/27/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromAJ B

    Date: 11/18/2025

    5 stars
    TotalAV is by far the BEST Free antivirus app that I have used. I have used many different apps to help keep my computer safe but as soon as I tried TotalAV it immediately caught this malware that I didn't even know I had and with ought it the malware would have stolen some of my personal information if it hasn't already. Even though TotalAV has a BUNCH of ads I believe it is worth it even if the ads can be pretty annoying.

    Total AV

    Date: 11/27/2025

    Hello,

    Thank you for taking the time to share your review with us. We appreciate your feedback!

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Please recommend our app to your friends, and dont hesitate to contact us at REMOVEDif you have any questions.

    Kind regards,
    Customer Care Team
  • Review fromGarland C

    Date: 11/18/2025

    2 stars
    I want my service turned back on and you people will not help me

    Total AV

    Date: 11/27/2025

    Hello,

    Thank you for taking the time to share your review. Your feedback is important to us, and we appreciate the information youve provided.

    Were sorry to hear that you are experiencing technical difficulties. To ensure we can assist you accurately and efficiently, we kindly ask that you complete our contact form with your details: REMOVED

    If you need any additional assistance in the meantime, we are here to help.

    Kind regards,
    Customer Care Team
  • Review fromJames K

    Date: 11/17/2025

    5 stars
    REMOVEDvery much for an awesome product , your the best and wish you all the best for all eterniREMOVED

    Total AV

    Date: 11/27/2025

    Hello,

    Thank you for taking the time to share your review with us. We appreciate your feedback!

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Please recommend our app to your friends, and dont hesitate to contact us at REMOVEDif you have any questions.

    Kind regards,
    Customer Care Team
  • Review fromMiriam T

    Date: 11/17/2025

    5 stars
    Thank you for riding of the junk emails. I don't know or no trust any advertisements and I want to rid of them. thank you,REMOVED

    Total AV

    Date: 11/21/2025

    Hello REMOVED,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromRobin J

    Date: 11/16/2025

    5 stars
    Easy set up and so far smooth operation. It's user friendly, too.

    Total AV

    Date: 11/27/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromLarry C

    Date: 11/15/2025

    4 stars
    the install script was confusing when it called for an uninstall, then refused to uninstall because the latest version was already installed.

    Total AV

    Date: 11/27/2025

    Hello,

    Thank you for taking the time to share your review. Your feedback is important to us, and we appreciate the information youve provided.

    Were sorry to hear that you are experiencing technical difficulties. To ensure we can assist you accurately and efficiently, we kindly ask that you complete our contact form with your details: REMOVED

    If you need any additional assistance in the meantime, we are here to help.

    Kind regards,
    Customer Care Team
  • Review fromJames L

    Date: 11/15/2025

    5 stars
    Total AV works great on Desk top, and smart phone for protection

    Total AV

    Date: 11/27/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromgary s

    Date: 11/15/2025

    5 stars
    great to have and use on a daily basis thank you

    Total AV

    Date: 11/27/2025

    Hello,

    Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Our Antivirus Security is continuously updated to help safeguard against the latest cybersecurity threats. If you're interested, you can also explore our independent awards and testing results here: REMOVED
    these highlight the strong performance of our protection when used as intended.

    If you ever need support or have any questions in the future, our REMOVEDis always available to assist: REMOVED

    Thanks again for choosing us were here whenever you need us.

    Kind regards,
    Customer Care Team
  • Review fromFung Y

    Date: 11/14/2025

    5 stars
    Good Price and works very well with my needs for what I paid for!

    Total AV

    Date: 11/27/2025

    Hello,

    Thank you for taking the time to share your review with us. We appreciate your feedback!

    Were committed to providing a high-quality and reliable service, and hearing from our customers helps us continue to learn and improve. Your insight is genuinely valuable to us.

    Please recommend our app to your friends, and dont hesitate to contact us at REMOVEDif you have any questions.

    Kind regards,
    Customer Care Team

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