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Business Profile

Event Planner

Yaymaker

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Planner.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/06/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I posted events on the YayMaker website -- I was told by ***** and **** of YayMaker that I will receive 90% of the ticket price. No stipulations were given regarding any restrictions with receiving the 90% . After the event on October 1st, I was only given 70% of the ticket price. When I asked why, I was given a list of stipulations that I was never told prior to the event. This is definitely deceptive business practice to give someone the impression that they will receive a certain percentage and give them no expectations as to how to meet the percentage and then after the date determine that they don't arbitrarily meet expectations the you never communicated.

    Customer Answer

    Date: 10/17/2022

    I have not heard from the business in response to my complaint.

    Business Response

    Date: 10/18/2022

    Employee has been working with team to resolve pay issue. They are in the process of being retroactively paid.

     

    Cheers,

    Team Yaymaker

Yaymaker is NOT a BBB Accredited Business.

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