Customer ReviewsforAltus Receivables Management

One of ****************** rep. came over to our business place at a mall last year. He offered that our business would save money while using their system/device comparing SQUARE. We definitely told him our English was so basic and we were NOT INTERESTED if there is a cancellation fee/penalty or contract. He said anytime free cancellation. Even if we cannot save a money.. we are free to not use them. And we were informed that we were signing just for opening an account. However, it was a contract.. 4 four years contract with **************. Basically we were disputed already 3 times; Because, We even got charged more than SQUARE. (Plus paying for Clover device $14.95 and Finova $45 and plus tax!!!. We provided our CERTIFICATE of AUTHORITY. SQUARE no monthly/Device fee) Also we never informed related CPI fees every month $75. Also clover wasn't working with mall internet. So we have to buy an internet. (SQUARE is WORKING). Clover device was voiding transactions by itself a couple times and no solution. Loosing here, too. One of manager was playing with words and instead of having a solution. Even though we were providing her absolutely not saving money, she was threatening us with cancellation fee: $695. She made us waste a lot of time/energy to convince her that we were not saving money. Since she couldn't provide a way for saving, she finally accepted to cancel that horrible service. But this time she started mentioning a cancellation fee with FINOVA. She said we signed a contract with $5k cancellation fee. ( But Finova rep. said it is about $1800.) We have explained them everything.****** still tries to take money from us. I have received an email from ALTUS RECEIVABLES asking $1585 for something disputes. While using SQUARE in a better rate, no monthly/device fees and no STUPIDLY 4 years contract/no cancellation fee, why we need to accept that Finova contract. So all in all that company and their rep. scamming small businesses. That claim is NOT VALID.

We have received your dispute and have notified our client. For additional information, please contact our office at ************.

This company has been harassing me with phone calls and emails . They help their clients , ********** , to collect my money for what I already canceled the service with Zoom the first month when they supposed to run my ads but they did t and they claimed they did with random pictures / musics doesnt fit my ads that I requested them to run. Bad service ! !!

We understand you are disputing this obligation and have noted the file accordingly. Please know that we take pride in treating every person in a dignified and respectful manner, but most importantly within the bounds of legal and ethical standards. Should you want to discuss this matter in detail, we ask that you contact our office directly at ************ or by email at ************************

Our company was turned over to Altus for a collection that needed to be settled. The company was going through ownership transfer and was having some financial issues which it was resolving. One of the agents sent by email a 5 day demand letter for the balance which I believe is illegal for one and unrealistic. Then I was receiving another email for them treating me to send a field agent to take pictures of our property, assets, etc. I made contact with them and there terms were unrealistic. I was forced into a repayment plan that was out of this world. I asked to speak to the supervisor and I never got a call from them, theyve threatened me with legal actions even with me trying to make a realistic re-payment plan or a lump sum settlement for the debt. They did not want to hear what I had to say and basically threatened me and my company. Im not sure how legit this company is but there seems to be lots of harassment, privacy and threats being made which I believe are illegal.

**************, you agreed to pay this debt off in 8 installments and failed to make the first installment. When the debt was incurred, elite Rotating agreed to pay the entire amount in one payment and failed to do so.If you require more time and/or smaller installments please contact our office to arrange a new payment plan.