Business ProfileforLeson Chevrolet

Unfortunately, my recent interactions with their service department have left me feeling neglected and unsupported. At 60 years old, with limited knowledge about cars, I rely heavily on the expertise of your staff to advise me on necessary maintenance and repairs. However, I was disheartened to discover that the service department did not have my best interests at heart when it came to servicing my vehicle.Specifically, I brought my car in for a transmission flush at ******* miles, as recommended by your service team. Despite following their advice, my car began experiencing issues immediately after the service was performed. Despite expressing my concerns to the service department, I was assured that nothing was wrong with my vehicle, despite my intuition and experience telling me otherwise.After enduring weeks of continued problems with my car, I returned to your dealership, only to be informed that my transmission was slippinga problem that arose only after the recommended service was completed. Furthermore, I am troubled by the lack of consistency and attention to detail demonstrated by your service department. On multiple occasions, I have brought my car in for routine maintenance, only to discover that certain services, such as tire rotations, were not performed as promised. These oversights not only undermine my confidence in your dealership but also jeopardize the safety and longevity of my vehicle.The financial burden of unexpected repairs has placed me in a precarious position, as I struggle to afford the necessary services to keep my vehicle running safely.I request a thorough investigation into the mishandling of my vehicle's service and a sincere effort to address the issues that have arisen as a result. Additionally, I expect clear and transparent communication regarding any proposed solutions or resolution.