Business ProfileforModern Systems Inc.

I sent the following message to ******* ********, Office Manager, Modern Systems, Inc. on August 30, 2022: "I'm sorry that you didn't notify me it was a service contract for four years. That is unbelievable for a lake house that I have never lived in or plan to live in. I live in Florence, Kentucky, not even in your county. Why would I ever have agreed to a four-year contract. I was just looking for a security system because of the break-ins that happened in the house before I got the security system. I am on a fixed income as a retiree of the military after serving over four decades, and this is the thanks I get. Is there anyway you can just keep all the items I have purchased from you and cancel this contract? I can't afford to pay this for a house that I don't live in. And then if I sell it and the buyers don't want an extended contract, which they probably won't, I will have to pay you even after selling the house. I would have never entered a contract for four years knowing I was going to sell the lake house." I never would have entered a four-year contract for a lake house that I was never going to live in or use. Modern Systems never told me that it was a four-year contract or I would not have signed it. I don't know if the salesman forgot to tell me, but it should be something Modern emphasizes to the customer so that they will know what they are getting into. There is no way that I can afford this. The house is on the market and even if sell it, I will still be stuck with this contract. It is just common sense that I would have never signed a contract for four years when I planned to fix up the house and sell it. I only needed the security to keep thieves out while I was fixing up the house.