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About

About This Business

Shady Rays is an independent sunglasses company with gear for every lifestyle. Live worry-free in the outdoors with polarized shades backed by lost & broken protection and a dedicated customer service team that has your back. 

BBB Accredited Since: 2/27/2017

Years in Business: 13

Products and Services

Polarized Sunglasses and Accessories, Accessories, Blue Light Glasses, Caps, Gift Cards, Golf Shirts, Kids Sunglasses, Men's Sunglasses, Non-Polarized Sunglasses, Polarized Sunglasses, Prescription Sunglasses, Readers, Safety Rated Glasses, Snow Goggles, UV Protection Shirts, Women's Sunglasses

Business Details

BBB File Opened:
2/27/2017
Business Started:
12/1/2012
Business Started Locally:
12/1/2012
Business Incorporated:
12/1/2012
Type of Entity:
Corporation
Alternate Names:
Shady Rays Eyewear
Business Management:
Mr. Chris Ratterman, President

Additional Contact Information

Principal Contacts
Mr. Chris Ratterman, President
Customer Contacts
Mr. Chris Ratterman, President
Ms. Julie Lashley, Associate
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business

Additional Information

Payment methods
  • American Express
  • Apple Pay
  • Discover
  • Google Wallet
  • MasterCard
  • PayPal
  • Visa
Business Categories
Sunglasses

Latest Reviews

  • Josh R

    "I have bought 2 different styles of Shady Rays. Unfortunately, my favorite pair broke while ice fishing and it was own fault." ... Read full review

  • Steve O

    "Great product and even better customer service. They are very fair with warranty issues, and it's so easy to get a hold of them." ... Read full review

  • Laura Y

    "Shady Rays not only has high quality products, but they also have exceptional customer service. I have been highly satsifed with my purchases and beyond pleased with the response time, professionalism, knowledge, and handling of any inquiries I have had from a customer service perspective." ... Read full review

View all Reviews

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