Business ProfileforSmooth Finish Auto Collision Repair, LLC

I had my car towed to smooth finish auto and collision in mid-October 2022 due to it not starting. The owner/mechanic told me that he would take a look and keep me informed. Days went by and smooth finish told me that he had to order a part “ECM” and had to reprogram it and this could take days I was told. As smooth finish knew that I was in desperate need as this is my only mode of transportation to and from work. I had to call everyday as they kept delaying the supposed repairs. Meanwhile the owner had said to me “whatever it is, it won’t be over a thousand dollars. I thought “how could he put a number on an unknown resolution?” As they supposedly worked on my car I started researching the issue as well. A week went by and I hadn’t found a resolution the owner called and said the car was ready and I owed him $1280 dollars. I went and paid him in full, as he insisted that I pay cash. I thought that was outrageous due to the fact that the so called ordered part wasn’t due in for days. In fact it was only one day after he said it could take a while for the part to arrive and be programmed. He told me that I should get a new battery also, so I drove away and bought a new battery for $160. About one month later I had the same issue again. But free paying $1440 I found that smooth finish replaced nothing, hadn’t programmed anything, only disconnected the battery and reconnected it to correct the malfunction. I returned to request an invoice to explain the false charges that I had incurred as well as view the old part that was replaced and he refused to give me either and angrily telling that “this is how business is done and you don’t know anything about what I did!!” He then threatened to call the police if I didn’t leave the property. Also I had to return a second time because he and his crew lost the 2nd set of keys that they requested during the initial repair. But he intentionally falsified repairs, overbilling me due to lack of knowledge at the time.