Business ProfileforClarks Appliance & Tire Center Inc

So I took my truck in for a new tire, oil change, an alignment inspection. Dropped it off at Clark tire and appliance in Greenville, KY. I didn't hear anything for several hours I call back and talk to **** the manager. **** proceeded to tell me how lucky I am that I didn't die and "not to worry he was rebuilding my front suspension". I was shocked and ask him for a price quote, he then told me, " he's to busy to give me a quote". I was beyond furious when I got off the phone. I gave him authorization to do a oil change, change a tire, and an alignment inspection, and to let me know what he found. After our second conversation after he was performing work I never asked to be completed he never called me back with that quote. At 4:15 he called to tell me it's all done and my total is 828. When I arrived to pick up my truck and ask **** about this and both the lady at the desk and him both was very rude when I asked them what the deal was. When confronted about why he refused to give me a quote, and why he did work on my truck I didn't authorize him to do he said," well all that had to be done for you to get an alignment"! I asked him why he did unauthorized work on my truck and his response was it needed to be done. I would like a full or partial refund on the work performed without my knowledge and not even as much as an phone call with an estimate. This is unfair and bad business practices. I told them to check the alignment, put a tire on, and give me an oil change not to go and replace my ball joints and tyrod.