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Motels

Super 8 South by Wyndham of Bowling Green

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Eva N

    Date: 08/13/2023

    Single female, traveling across the country. I along with my 8 lb dog, had reservations three weeks in advance. After driving across the country , at check-in the first thing I asked, is if it was safe. I was assured that it was. After check in, and, unloading my vehicle, I noticed several men drinking beer with loud music in the parking lot and several others smoking at the exit doors. After a verbal assault from one of the men, I did not feel safe and wanted to leave. I was informed by the manager / owner that I would be charged anyway. And I would even be charged $100. I was accused of not requesting a pet friendly room . I was asked to leave the next day which was totally inappropriate. I was threatened that they would call the police because I wasnt leaving fast enough. Other travelers witnessed this horrible customer service and unwarranted behavior.. I was still exhausted from
    my drive and lack of sleep . I felt attacked, embarrassed and humiliated so I just left the establishment. I had another eight hours to drive. I should have asked them to call the police Because once I reached my refueling location, I noticed that they had busted out the parking light to my vehicle. That $120 room cost me about $1200. Once Wyndham heard of a police report, they did nothing but refer me back to the manager/owner who was the problem from the very beginning. This was by far the worst hotel experience I've ever had!!!
    Funny thing,, their cameras didnt catch anything. The owner/manager has done absolutely nothing to resolve this issue other than an apology email that was only sent because of his obligation to Wyndham. Absolutely the worst I don't even want to step foot in Bowling Green Kentucky ever again... and I certainly do not advise any woman to go to that Wyndham Super 8 South Cumberland Dr., Bowling Green, KY

Super 8 South by Wyndham of Bowling Green is NOT a BBB Accredited Business.

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