Business ProfileforThe Solar Guy

The Solar Guy was recommended to me for finishing my solar project. They came out, gave me a quote, and I signed an agreement on docusign around 12/7/22 and I got a loan for $39K on 12/16/22 to have my solar system completed. 1/2 of the money was dispersed on 12/21/22. Feb '23 someone showed up to pour a concrete pad for a generator and to mark where my solar structure would be. They returned 4/18/23 to build structure. They stayed overnight and came back 4/19 to finish. They ran out of supplies and said they would have to come back to finish building the solar panel structure. They have yet to return. I have called so many times, probably over 100 times. Most of the time it was no answer. The times I did get through, I was told he's not in, we will give him the message, or he would answer and would give every weather excuse, or supply delays, or there was medical emergencies, or "I was under the impression it was completed. I've been in Texas for the last 2-3 weeks." You name it, I've heard it. I called the bank around July and told them what was going on. The bank reached out and wanted the serial number of the generator and receipts of the solar panels and other supplies needed for the project. He never supplied anything. I was sent emails in late September and early October 2023 saying my project would be completed by 10/31/23. I reached back out to the bank and had them email The Solar Guy that I wanted to cancel my contract and wanted my money back. He responded by saying that I needed to fill out some forms and that the bank would need to approve also. I said send them to me and the bank and we would look them over and would give him a final decision the first of the next week. Never sent any forms. Was sent a certified letter from The Solar Guy in November stating he was suing the bank and a customer. Got another email on 11/29/23 stating that my project would be completed by 12/23/23. It's now 1/25/24. Been making payments since 2/15/23 on 1/2 of $39,000.