Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
My BBB
Better Business Bureau®
For Businesses
Share
Business Profile

Auto Warranty Processing

MotoAssure Administration
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

4.78

Average of 45 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Mabel A

    Date: 09/30/2025

    When I noticed a little struggle, I wasn't sure if it was the transmission or the acceleration system. I took it to my dealer, and after diagnosis, he realized it was the transmission. My dealer filed on my behalf, and they sent an inspector to verify my claim. After verification, they approved my claim, although I covered 30 percent of the cost.

  • Lussane H

    Date: 09/26/2025

    We got this plan for our delivery trucks, and this plan has served us well. Whenever our truck broke down, our dealer called them, and within two days, the issue would be resolved. We've not had any major repairs yet, but we are confident.

  • Ronald W

    Date: 09/22/2025

    I just submitted my first claim for about $1650, and within 24 hours of my X5 being at the dealership, MotoAssure was swift enough to approve my claim. The first claim was good. I'm crossing my fingers.

  • Davon B

    Date: 09/18/2025

    I was able to utilize my warranty just a few months after purchasing my vehicle. A claim was made, and within three days, the claim was verified, and the shop was paid. I couldn't have asked for more.

  • Megan E

    Date: 07/31/2025

    I'm impressed with their service, knowing how nerve-wracking auto warranty companies can be. I called when my Honda Accord had electrical issues, and from the moment I called, the rep was professional, clear, and responsive. They followed up to walk me through the process.

  • Lara G

    Date: 07/28/2025

    I recently received a repair on my 2019 Cadillac Escalade, thanks to MotoAssure. They were excellent in providing timely, professional service! I was provided with a rental car, and my vehicle was ready for pickup two days later. Thankyou..

  • Tanya G

    Date: 07/24/2025

    It is a well-known fact that a lot of auto warranty companies are shady; however, I haven't seen any of such traits in my one year with MotoAssure. Zero hassles, zero fighting for repairs, no runaround.

  • Travis C

    Date: 07/20/2025

    I bought a warranty for my Saturn. When I had some transmission issues, they went over and above to take care of it. My transmission was replaced without an out-of-pocket payment. It took about two weeks to complete the entire process.

  • Steve P

    Date: 07/16/2025

    I've been with them for two years, and they have always handled issues that arose with ease. The most recent issue was with my water pump, and within a few hours, I got the needed approval. My water pump was replaced within 24 hours.

  • Evans M

    Date: 06/30/2025

    I chose MotoAssure's Gold plan, and it's been a great plan. I had to make a claim for an engine replacement when the engine of my Honda deteriorated badly, and they handled it directly with the repair shop.

MotoAssure Administration is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.