Business Profile
Heating and Air Conditioning
Becker Bros. HVACAbout
Important information
- Advertising Review:On 12/06/2023 BBB contacted Becker Bros HVAC in regard to the use of the phrase “Customer Satisfaction Guaranteed” on their website due to sections 20.2 and 20.3 of the BBB Code of Advertising which state “Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.” And “When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.” As of 01/25/2024 the business continues to use the Satisfaction Guarantee but has not responded to BBB with substantiation.