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Find a Location

Terry's Discount Windows & More, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTerry's Discount Windows & More, LLC

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/27/2004

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Family-owned and operated windows, siding, doors, and roofing specialists.

    Specializing in:

    • RESIDENTIAL REPLACEMENT CUSTOM WINDOWS
    • PATIO DOORS
    • VINYL SIDING, SOFFIT, FASCIA
    • FIBERGLASS AND STEEL DOORS 
    • SEAMLESS GUTTERS AND GUTTER COVERS
    • COMPLETE TEAR OFF AND INSTALLATON OF SHINGLED ROOF 

     

     

    Products & Services

    This business offers sales, installation of windows, siding, roofing, doors, gutters, soffit, fascia and attic insulation, specializing in windows and siding.

    Business Details

    Location of This Business
    1153 Marsh St Ste A, Valparaiso, IN 46385-6298
    BBB File Opened:
    10/19/2004
    Years in Business:
    20
    Business Started:
    6/1/2003
    Business Started Locally:
    6/1/2003
    Business Incorporated:
    12/2/2004
    Accredited Since:
    10/27/2004
    Licensing Information:
    • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met." Please contact your residential city or county building department for the contractor's licensing and or registration.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:30 AM - 4:00 PM
    T:
    8:30 AM - 4:00 PM
    W:
    8:30 AM - 4:00 PM
    Th:
    8:30 AM - 4:00 PM
    F:
    8:30 AM - 4:00 PM
    Sa:
    9:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Terry Keelen, President/CEO
    • Mrs. Julie Keelen, President/CFO
    Contact Information

    Principal

    • Mr. Terry Keelen, President/CEO

    Customer Contact

    • Mr. Terry Keelen, President/CEO
    Additional Contact Information

    Fax Numbers

    • (219) 531-4704
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/18/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Terry's windows replaced all my windows on my house on 3/25/21. On the same day, I notified them that 2 windows that were installed were damaged. The windows were done being installed on 3/26/21. On 3/28/21, I did a walk around to inspect my house to see how the windows looked. At that point I noticed there was damage to my siding directly under one of the windows. At that point, via text message, I contacted an employee named ****** to inform him that there had been damage to my house from their installers, a picture of the damage was sent as well. Billy did not respond, I contacted my sales person, **** on 3/29 to inform him of the situation. **** responded on 3/29 and asked if I knew the manufacturer of the siding and I replied that I did not. On 5/7, the 2 damaged windows were replaced by a gentleman named ****. Nothing was done to the damaged siding. I informed **** of the damage and he stated that it looked like damage from a ladder from the installer. Nothing has been done yet
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela S

    5 stars

    10/17/2022

    I am so glad I made the decision to get new windows for *******, They were installed in July but I waited until October to write this review. I wanted to make sure the windows would keep out the cold north wind. Today the wind is about 35 mph. I am cozy and warm. There is absolutely no draft from the windows. I also appreciate the noise deadening factor of the windows. The installers were very professional and did a great job. I would recommend ******* to everyone thinking of getting new windows.

    Local BBB

    BBB Serving Northern Indiana

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