Reviews

This profile includes reviews for Everwise Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Everwise Credit Union has 63 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Everwise Credit Union

  110 S Main St South Bend, IN 46601-1805

  
• 

  Everwise Credit Union

  823 E Jefferson Blvd South Bend, IN 46617-2904

  
• 

  Everwise Credit Union

  735 Lincoln Way W South Bend, IN 46616-1123

  
• 

  Everwise Credit Union

  1703 Calumet Ave Whiting, IN 46394-1428

  
• 

  Everwise Credit Union

  7607 E US Highway 36 Avon, IN 46123-7972

  

Review Details

• Review fromMark S

  Date: 08/22/2023

  1 star
  Absolutely horrible app and online experience. It hardly ever works and constantly says it cannot find my account. Crazy how easy it is to pay every single other bill online or through an app yet Everwise still can't figure it out.

• Review fromChris N

  Date: 08/18/2023

  1 star
  EXTREMELY EXTREMELY EXTREMELY DISAPPOINTED in and with Everwise. They took over Teachers Credit Union, which my elderly parents had been with for years, didnt update their system per the truck payment that was AUTOMATICALLY coming out every month for 5 years with NO PROBLEMS, NO LATE FEES or anything!!!! The truck, after 5yrs of autopayments, was to be paid off in December. Last night, they were woken to Everwise sending a local recovery to repossess their truck!!! The tow truck driver even brought a gun. I took them to the bank the next day, and the MANAGER did not know why they stopped taking payments. We requested that he speak to folks higher than him and they also didnt know why. For 4hrs we tried to come to a resolution, and could not other than to completely pay the truck off, pay the towing company $634 dollars to get their truck back. Now they have to somehow try and recoup the $634 for a truck that they have paid ON TIME religiously for 5yrs!!!!! This NEVER happened with Teachers CU, and NO communication came to them that Everwise was not getting payments and again, they dont know why. The lack of communication, professionalism, knowledge etc was an epic failure here which lead to a VERY stressful day. My parents have another large account at ********************** which they are going to immediately move to another bank and close out with Everwise. Extremely disappointing that elderly people have to deal with this!!!

• Review fromAshlee B

  Date: 08/07/2023

  1 star
  Worse bank ever closed my checking accounts account without any notice or seeing that I was trying to get it out of the negative as my old job was cutting hours and just in July I got a better paying job and had a paycheck supposed to be direct deposited before the 1st and then another one this week and they closed it on the first and when asked for a rejection letter to inform my job they wont give it so I have two paychecks not deposited and who know a where which I need to make a car payment and Im been on hold for a good 10 to 15 minutes trying to get a hold of a supervisor there to see if they can just typ up a rejection letter so I can get my job to deposit my paychecks elsewhere

• Review fromMichael V

  Date: 04/12/2023

  1 star
  *** recently updated their online banking. They did not, however, carry over any automated bill pay that was set up causing my credit card payment not to be withdrawn when due. As a result, my payment was marked 30 days late which caused them to reduce my credit limit to my credit balance thus knocking 150 points off of my credit score. After 3 hours on the phone with them they are unwilling to admit they are at fault at all, nor to attempt anything to remedy this issue. After being a member for over 30 years and credit card holder with zero late payments for over 10 I will be closing my account with them as they are not willing to work with anyone to make something that was done in their error, correct.

• Review fromKeith H

  Date: 03/31/2023

  1 star
  Absolutely horrible policies and customer service. I disputed an unauthorized charge on my credit card. Despite being a long term member my request was quickly denied. The company in question offered me half of my money back instead of removing the charge. Their customer service suggested I should accept the offer, forfeiting half of my money, for a charge I didn't authorize, rather than disputing the initial charge. Apparently their credit union condones companies robbing you without any recourse. I will be looking for another bank to safely secure my money.

• Review fromCoy P

  Date: 03/24/2023

  1 star
  The most uncaring and unprofessional people I have come across. They repossessed my in laws car after being 30 days late. My in-laws are in their eighties and thought they had paid the bill but did not. Due to a ridiculous amount of spam calls they also missed the communication that they were past due. The next morning I called on their behalf with my father in law who gave them permission to deal with me. They put me on hold and he went onto dialysis. Once they finally picked up they had no record of the action that was just performed. I was already late to work trying to deal with this and now because of their mistake my in-laws have to go without their vehicle until the earliest Monday all because of health issues and an uncaring and unfriendly staff.

• Review fromMelissa L

  Date: 02/26/2023

  1 star
  AVOID; EVIL *** would not give me a loan at the dealership with the warranty, which is Illegal; My husband needed a copay for cancer surgery, *** made me choose **************** and let my husband die.

• Review fromMister M

  Date: 02/17/2023

  1 star
  Be weary of banking with this credit union. They sued me for something that THEY dropped the ball on. And because of this my account went negative from their own wronging doing and they expected me to pay. Ive battled this is the ******* courts only to fail because Im not a lawyer and I dont practice law. Im a lower middle class person just trying to make ends meet and they sued me to protect their own employees who failed to follow the standing operating procedures they have in place. The amount they claimed I owned is minimal compared to the amount they would gained in interest having loans with them. These dishonest practices should be acknowledge because if this same unscrupulous acts are happening to other clients which Im sure that it is, shows their true character. They then blocked my use of the mobile app, just another ***** way that these dishonest people use. Shameful bank and the workers involved are even worse.

• Review fromASK S

  Date: 01/31/2023

  1 star
  Teachers credit Union does not notify both parties on an account If the account becomes negative. This situation caused me to be unable to cash checks or withdraw moneys from my positive accounts. When I notified the bank the representative explained to me that their policy is to notify both parties when an account becomes negative. The bank did not do that and once I complained about it and withdrew all of my money down to the minimum amount they kicked me out of their bank. I am no longer a member because it seems they felt I challenged them. One representative said they felt threatened while I was in the bank. the whole time that I was in there I felt uncomfortable and neglected. I rarely go inside of banks I always use the window. so to be mistreated coming into one is another story. I received the email stating I had a refund coming that totaled the minimum balance in other words they kicked me out. Thank you teachers credit union but no thanks.