Business ProfileforSun's Out Solar, Inc.

in late Oct of 2023, ***** ****** of Sun's Out Solar came out to discuss solar panel options for the property where we live. The property isn't in mine or my wife's name. Upon discussing everything, it was stated that we had to be on the deed to the property in order to receive the financing for the project. I had explained that neither of us were on the property and that it was in my mother's name. He stated that one of us need to be on the deed. i said that I would speak with my mother, but it was highly unlikely that I would be able to be on the deed. He encouraged me to go ahead and fill out the paperwork, so I did so. He stated that I had 3 days to cancel, and that it was dependent on me being on the deed. I had explained that I doubted that I could be added to the deed. It was stated before he left on our front porch that if he didn't hear from me about being on the deed, that it would cancel, because one of us has to be on the deed. So of course I wasn't able to be placed on the deed. Then somehow they bypassed this provision without letting me know that they had done so. Then on Nov 4, 2023 he sent me a text that I somehow missed stating that they were going ahead with the project, again with no verbal conversation through voice. Then at the beginning of Dec 2023, I receive a call from their project manager telling me I need to schedule the install. I proceeded to argue with the project manager that I thought this matter was over because ***** stated that we had to be on the deed. Then spoke with ***** about it and he said that they found a way around it. He has then tried to setup installment several times after this. I told him that we no longer wanted the system after doing some checking and that I didn't like their deceptive business practice of stating one thing and then finding a way to circumvent it and not verbal notify me of the situation. Now they want me to install or pay a restocking fee. This should be an illegal practice.