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Find a Location

Julie's Used Appliances has 1 locations, listed below.

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    Business ProfileforJulie's Used Appliances

    Used Appliances
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/2/2021

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Used home appliances

    Business Details

    Location of This Business
    2302 Lincolnway W, Mishawaka, IN 46544-1528
    BBB File Opened:
    7/14/2011
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Started Locally:
    1/1/2010
    Accredited Since:
    7/2/2021
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • J's Used Appliances
    Business Management
    • Ms. Julie Allouch, Owner
    Contact Information

    Principal

    • Ms. Julie Allouch, Owner

    Customer Contact

    • Ms. Julie Allouch, Owner
    Additional Contact Information

    Fax Numbers

    • (574) 289-1006
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was sold a washer and dryer pair November 3rd 2022 and they were delivered November 4th. The delivery persons brought them in a hooked them up properly but the washer kept reading an error and was unable to start. He had called the owner and said it needed to be repaired asap.My husband waited till 5:00pm for them to call but they were using the house number as an area code. When he tried to call them back they acted as if it was his fault they called the wrong number.A repair man finally came out the following days to tell my husband they will have to order a part to fix it.The part was ordered Saturday and it was supposed to be there Tuesday. They have repeated hung up on him and cussed at him. I proceeded to call and ask when the issue will be resolved and if a partial refund would be issued because I was sold a broken washer. I was told a replacement could be brought out. I asked why this wasn't offered a week ago when they knew the washer was broken and was given no explanation.I paid 275 for the washer. I would just like a washer that works and *****'s has made this a headache and then some.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donna W

    1 star

    02/16/2022

    Bought a washer and dryer set from Julies used appliances that was told it was only 2or3 months old. Come to find out it was 7 years old. Talked to owner and was told it was probably an honest mistake, but would not refund my money. Future buyer beware of this business, they are dishonest.

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