Business ProfileforMasterBrand Cabinets

8/2020 moved into a previously owned home. February 2021 I started shopping for a complete kitchen renovation.Went to ***** in *********, PA and there were kitchen cabinets on display. I was aware that the cabinet display was an outside contractor not affiliated with ***** but not aware that ***** had nothing to do with the sale, installation or warranty issues. ******* **** Kitchen and Bath was the company “renting” space in *****. ***** ******* from ******* **** Kitchen was the representative that answered and was quick to respond to initial request to meet and quite expeditiously scheduled a meeting in my house to sketch out the details of the new cabinets. I ordered black cabinets which had issues from the git go. Cabinets were delivered in an acceptable time frame and my contractor tried to installed them. My contractor reported that there were several pieces of the cabinets were damaged, several didn’t fit in the allotted space so began my calls to *****. ***** ordered replacement pieces and my kitchen contractor spent time on something else. Back and forth until the 4th time I had to reorder then ***** stepped up and said he would have the pieces delivered to his shop, he would check them out, and then setup time with me to do the install. Waited for three months for him to call me and never a return call. I started feeling taken advantage of and ***** felt I was being unreasonable so he turfed me off to his cabinet manufacturer. Enter **** *********** from Masterbrand. Had to call *****’s business 5 times before I actually got the name of someone who would take care of my problems. **** came out to the house and looked at the cabinets and tried to convince me that the reason I was causing problems was because I had buyer’s remorse because black shows everything. I love black. That’s why I picked black. 3/24 Still don’t have complete set of cabinets.